Quick access not working

dgbeecher We had an issue come up recently where quick access was not returning results the first time it came up after a lock. This should now be fixed in the latest beta but has not yet made it into the production release. If you are running the beta channel, could you try updating and let us know if you are still encountering the issue?

Ben_Singer I Would love to get to the bottom of the issue you are facing. To that end, could I ask you to submit a diagnostic report? From the computer that is exhibiting the issue:

1. Open 1Password.
2. Press ⌘, on your keyboard.
3. Click Advanced in the new window that appears.
4. Click Send Diagnostics.
5. Click Reveal.
6. Attach the .1pdiagnostics file to an email message addressed to support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/128007/quick-access-not-working
Your forum username: Ben_Singer

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

If I close 1Password and Relaunch 1Password sometimes it fixes the problem for a period of time. And then I’ll have the same issue where quick access does not launch again. It’s a beta product so I understand. I’m just looking to report this bug

For me, quick access launches, but searching in it finds nothing, until I relaunch it.

It's like every few days, a new problem like this arises.

Sorry for expressing my frustration.

Quick access is not launching

Ben_Singer

Make sure to select a vault / collection in Quick Access.