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Forum Discussion
danco
2 years agoSuper Contributor
Received unexpected email referencing a new sign-in
About half an hour ago I got an email saying
"New sign-in
Hi Daniel,
Your 1Password account was just used to sign in from 1Password for Safari extension.
Safari extension
Engl...
JonM1PW
1Password Team
2 years agoHey danco,
Great question! As you may already be aware, the email you received is an automated email that is sent out whenever a user signs in to their account on a new device or browser. In most cases, this email is expected and is no cause for worry.
With that said, you mentioned that you weren't taking any actions when you received the email. Do you see any unidentified devices listed on your profile (in the top right corner) when logging into and accessing 1Password on the web. The team is tracking an issue where 1Password for Safari can trigger unexpected sign-in notification emails and your answers will help me determine whether you're affected by this known issue or if we need to investigate your specific situation further.
I'd also like to ask a couple of questions to get a clearer idea of your current situation:
- How many sign-in alert emails have you received?
- Did you recently clear the cache/history in Safari?
Thanks in advance. I look forward to hearing back from you.
-Jon
ref: dev/core/core#10342