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richardtheb's avatar
richardtheb
New Contributor
10 months ago

Resetting an account completely?

Hello, I have an interesting conundrum. I have a 1Password acocunt, but I can't get into it. I deleted my secret key, and I can't log in without it. How do I log in to reset the account completely i...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 months ago

Hello richardtheb! 👋

I'm sorry that you've lost access to your 1Password account, we have a guide with some tips that might help you find your Secret Key: Find your Secret Key or Setup Code Support

If you're part of a 1Password Families/Teams/Business account then you can reach out to your family organizer or admin and have them help you recover your account.

If you would like to completely delete your 1Password account and start over then you can follow the steps at the very end of this support page: How to delete your 1Password account Support

-Dave