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loyed256
New Contributor
3 years ago

Safari browser extension never unlocks

The Safari browser extension does not unlock after entering the password when prompted. It always asks me to type in a password. It also doesn't unlock when opening and unlocked the 1Password app. It...
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loyed256
New Contributor
3 years ago
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When I posted this I was at home but now at the office on a different system; the behavior is exactly the same. And on this system I have Touch ID and the Safari extension unlock never honors Touch ID either.

Is the Safari extension broken or just not needed anymore if you open the 1Password Quick Access in the OS?

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browser extension never unlocks","id":"message:104192","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:104192","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:10259"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:104192"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:104192"},"body@stripHtml({\"truncateLength\":200})":" The Safari browser extension does not unlock after entering the password when prompted. It always asks me to type in a password. It also doesn't unlock when opening and unlocked the 1Password app. It...","body@stringLength":"409","rawBody":"

The Safari browser extension does not unlock after entering the password when prompted. It always asks me to type in a password. It also doesn't unlock when opening and unlocked the 1Password app. It also doesn't work with Touch ID on the Mac keyboard.

\n\n
\n\n

1Password Version: 8.10.0
\nExtension Version: 2.4.1
\nOS Version: Various
\nBrowser:_ Safari

\n","kudosSumWeight":0,"postTime":"2023-02-19T08:33:41.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:104192_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":106},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

The Safari browser extension does not unlock after entering the password when prompted. It always asks me to type in a password. It also doesn't unlock when opening and unlocked the 1Password app. It also doesn't work with Touch ID on the Mac keyboard.

\n\n
\n\n

1Password Version: 8.10.0
\nExtension Version: 2.4.1
\nOS Version: Various
\nBrowser:_ Safari

"},"Conversation:conversation:104192":{"__typename":"Conversation","id":"conversation:104192","solved":false,"topic":{"__ref":"ForumTopicMessage:message:104192"},"lastPostingActivityTime":"2023-02-22T11:19:28.000-08:00","lastPostTime":"2023-02-22T11:19:28.000-08:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:104192":{"__typename":"ModerationData","id":"moderation_data:104192","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:104192_1":{"__typename":"Revision","id":"revision:104192_1","lastEditTime":"2023-02-19T08:33:41.000-08:00"},"ForumReplyMessage:message:104193":{"__typename":"ForumReplyMessage","id":"message:104193","conversation":{"__ref":"Conversation:conversation:104192"},"author":{"__ref":"User:user:10259"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:104192/message:104193","revisionNum":1,"uid":104193,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Safari browser extension never unlocks","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:104193"},"parent":{"__ref":"ForumTopicMessage:message:104192"},"body":"

When I posted this I was at home but now at the office on a different system; the behavior is exactly the same. And on this system I have Touch ID and the Safari extension unlock never honors Touch ID either.

\n\n

Is the Safari extension broken or just not needed anymore if you open the 1Password Quick Access in the OS?

","body@stringLength":"332","rawBody":"

When I posted this I was at home but now at the office on a different system; the behavior is exactly the same. And on this system I have Touch ID and the Safari extension unlock never honors Touch ID either.

\n\n

Is the Safari extension broken or just not needed anymore if you open the 1Password Quick Access in the OS?

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