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Forum Discussion
Former Member
3 years agoSafari Extension and Touch ID no longer play together
Ahoy! Yes, I did search this topic, found some similar threads, but I didn't see a resolution that will work for me.
Problem: I use 1P 8.9.15 and Safari on macOS Ventura. The 1P extension is now r...
1P_Tommy
Moderator
3 years agoHey @GeoffMather
Let's get you over to email support were we can look at diagnostic reports from the device and see if we can get you in a better place. I'd like to ask you to create a diagnostics report from your device:
- Open 1Password.
- Press command and comma. The 1Password settings (preferences) will open.
- Tap Advanced.
- Click Send Diagnostics.
- Click Reveal to locate the report in your downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
GeoffMather A link to this thread:
https://1password.community/discussion/comment/692127/#Comment_692127Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!