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Tcheuck's avatar
Tcheuck
Occasional Contributor
9 months ago

Safari extension loses all its settings everytime I clear cache

Hi, Since a few weeks, everytime I clear my browser cache, the extension settings returns to defaults. E.g. autosubmit keep being enabled even though I disabled it before. Thanks ! 1Pa...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
9 months ago

Tcheuck

For the time being, not clearing your history/cache in Safari or switching to a different browsers browser are the best options available to avoid the issue.

I've passed your feedback along to the team who will continue to look for ways to improve the 1Password experience in all browsers. 🙂

-Dave

ref: PB-41700495

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extension loses all its settings everytime I clear cache","id":"message:23158","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:11349"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:23158"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:23158"},"body@stripHtml({\"truncateLength\":200})":" Hi, \n\n Since a few weeks, everytime I clear my browser cache, the extension settings returns to defaults. E.g. autosubmit keep being enabled even though I disabled it before. \n\n Thanks ! \n\n \n\n 1Pa...","body@stringLength":"370","rawBody":"

Hi,

\n\n

Since a few weeks, everytime I clear my browser cache, the extension settings returns to defaults. E.g. autosubmit keep being enabled even though I disabled it before.

\n\n

Thanks !

\n\n
\n\n

1Password Version: 8.10.38
\nExtension Version: 2.26.1
\nOS Version: iPadOS 17.6.1
\nBrowser: Safari

\n","kudosSumWeight":0,"postTime":"2024-08-15T01:54:22.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:23158_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":177},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi,

\n\n

Since a few weeks, everytime I clear my browser cache, the extension settings returns to defaults. E.g. autosubmit keep being enabled even though I disabled it before.

\n\n

Thanks !

\n\n
\n\n

1Password Version: 8.10.38
\nExtension Version: 2.26.1
\nOS Version: iPadOS 17.6.1
\nBrowser: Safari

"},"Conversation:conversation:23158":{"__typename":"Conversation","id":"conversation:23158","solved":false,"topic":{"__ref":"ForumTopicMessage:message:23158"},"lastPostingActivityTime":"2024-08-19T07:53:50.000-07:00","lastPostTime":"2024-08-19T07:53:50.000-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:23158":{"__typename":"ModerationData","id":"moderation_data:23158","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:23158_1":{"__typename":"Revision","id":"revision:23158_1","lastEditTime":"2024-08-15T01:54:22.000-07:00"},"ForumReplyMessage:message:23165":{"__typename":"ForumReplyMessage","id":"message:23165","conversation":{"__ref":"Conversation:conversation:23158"},"author":{"__ref":"User:user:55"},"revisionNum":1,"uid":23165,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Safari extension loses all its settings everytime I clear cache","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:23165"},"parent":{"__ref":"ForumTopicMessage:message:23158"},"body":"

Tcheuck

\n\n

For the time being, not clearing your history/cache in Safari or switching to a different browsers browser are the best options available to avoid the issue.

\n\n

I've passed your feedback along to the team who will continue to look for ways to improve the 1Password experience in all browsers. 🙂

\n\n

-Dave

\n\n

ref: PB-41700495

","body@stringLength":"593","rawBody":"

\n\n

For the time being, not clearing your history/cache in Safari or switching to a different browsers browser are the best options available to avoid the issue.

\n\n

I've passed your feedback along to the team who will continue to look for ways to improve the 1Password experience in all browsers. 🙂

\n\n

-Dave

\n\n

ref: PB-41700495

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