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Former Member's avatar
Former Member
4 years ago

Touch id with 1Password 8

When I open 1Password 8 the program opens with the sign in screen for me to type in my password or click on the touch id image and then I can use my finger to open the program.

I wish when I open the program I didn't have to click on the touch id image in order to use the touch id. Can the touch id automatically prompt me to use my finger to I don't first need to click on the imagine before I use my finger?

This extra step is not necessary.

Thanks!

1Password Version: 8.2.2
Extension Version: 2.1.3
OS Version: 11.6
Referrer: forum-search:https://1password.community/search?Search=login

betas

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  • noktulo's avatar
    noktulo
    Occasional Contributor
    4 years ago

    I'm running 80400019, on BETA channel and am having to enter my password every time, no Touch ID prompt.

  • Former Member's avatar
    Former Member
    4 years ago

    I'm on what appears to be the latest beta (80400002, on BETA channel) and I'm still having this problem, actually. Here's a link to a diagnostics report: [removed]

    Not sure what else you need to diagnose this but happy to provide it!

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team
    4 years ago

    Glad to hear 8.4 has improved the situation. Thanks for the update! :+1:

    Ben

  • Former Member's avatar
    Former Member
    4 years ago

    Now it is working when I updated to 8.4. I assumed the program would automatically install the updates. Thanks for your help. Matt

  • Former Member's avatar
    Former Member
    4 years ago

    On the build I'm on (latest nightly) then the touch id / watch prompt appears automatically to unlock - no clicking required.