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System
3 years agoSuper Contributor
Troubles with Wavebox
This discussion was created from comments split from: unable to save item.
19 Replies
- Anonymous
@bmesnard thanks for that, I'll make sure you get a response shortly.
- Anonymous
No response yet.
PYQ-42126-456
Thanks.
- Anonymous
@bmesnard did you get a response from our team yet? If not, please share your Support ID, and I'll help move things along.
- Anonymous
Experienced the same issues this morning.
I've sent a console log.
(sigh) - Anonymous
@bmesnard Great to hear! I just wanted to double check with you. Let us know if you need help with anything else.
- Anonymous
Thanks so much for following up.
I posted in another thread about this.
No issues seen in the last 4 days (1password beta).
Hopefully the cause is infrequent enough to be a minor annoyance.
Fingers crossed! - Anonymous
@bmesnard how are things going? If you still need help with this, please let us know.
- Anonymous
Ok! Will do.
- Anonymous
@bmesnard thanks for the info, and yes we can start with your Windows PC.
It's possible that the other extensions in your browser are causing the filling issues with 1Password. Could you temporarily turn off the other two extensions to see if the issues with filling via 1Password are still present?
If filling still does not work at times, then let's temporarily turn off Windows Defender. This is just for testing. Let us know how things go with that.
We appreciate your patience and look forward to hearing from you again.
- Anonymous
Just wanted to say how much I appreciate this amazing level of product support!
If you don't mind, I'd like to start with my PC. My wife uses the mac, so I'm better able to quickly give you PC related details.What version of Wavebox are you using?
Wavebox: 10.111.15.2 stable
Install Method: installer
Wire Config: 1.2.14
Chromium: 111.0.5563.64
OS: win32/undefinedWhat version of the 1Password app are you using?
I don't use the 1Password app on my PC, so it's not installed.Are Wavebox and the 1Password app both installed in your /Applications folder?
N/AWhat version of the extension do you have installed?
Extension is 1Password beta version 2.8.1Do you use any other extensions in Wavebox?
Adblock (5.4.1) and Tampermonkey (4.18.1). Nothing else.Do you use anti-virus or anti-malware program on your computer?
Windows Defender - nothing elseDo you use a proxy or VPN?
No