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February 20, 2023
Question

two-step verification still displays as Available although it is already setup

  • February 20, 2023
  • 6 replies
  • 297 views

I am going through the WatchTower process and it display the apps that have two-step verification available. Although I can set them up, the don't get tagged as Done or Already Enabled. This would be a helpful feature unless it is there, but not working.


1Password Version: 8 for Mac
Extension Version: Can't easily find
OS Version: Ventura 4.3.2
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=two-step%20verification%20still%20displays%20as%20Available%20although%20it%20is%20already%20setup

6 replies

February 20, 2023

Better understanding of how it should work, I am finding that some sites that have authorization enabled are removed from the list, while others are not. I've checked and tested and the verification is enabled.

GreyM1P
1Password Employee
1Password Employee
February 20, 2023

Hi there @bobsully

Items in the "Two-Factor authentication available" list in Watchtower will automatically be removed from that list if you set up 1Password as the authenticator for them:

Use 1Password as an authenticator for sites with two-factor authentication

When an item has a one-time password field, it won't appear in that list. If you're using a different two-factor authentication method, like SMS*, you can click Ignore in the Watchtower banner to remove it from that list manually.

*SMS-based two-factor authentication is considered insecure and should not be used unless absolutely necessary. Wherever possible, you should change to using TOTP (time-based one-time passwords), such as those provided by 1Password.

Please let me know if you have any questions, or would like any further help. :)

— Grey

February 20, 2023

So far I cannot get to the URL provided. I will check back later.

1P_Dave
1Password Employee
1Password Employee
February 23, 2023

@bobsully

Are you still unable to access the directory? If you can't then please try this direct link: https://2fa.directory/

If that still doesn't work then let me know. 🙂

-Dave

February 23, 2023

Same error in Safari and in Chrome (which I prefer never to use) gives me this message:
However I have visited each site individually to determine the requirements for two-factor and have completed all the sites recommended for authentication. I am using the 1P auth app feature which makes it helpful.

1P_Dave
1Password Employee
1Password Employee
March 3, 2023

@bobsully

I'm sorry for the delay in responding. Is it possible that you've modified the certificates on your Mac in anyway? Or do you have security/anti-malware software that might be filtering your network traffic either on your Mac or network?

Is there another device that you could use to try to access the website?

However I have visited each site individually to determine the requirements for two-factor and have completed all the sites recommended for authentication. I am using the 1P auth app feature which makes it helpful.

I'm glad that you were able to enable two-factor authentication for your accounts. 🙂

-Dave