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Forum Discussion
Unable to save your document
Every time I launch 1PW8, I get a message saying "We couldn't save your document." (see attached file)
How can I do to check out which file is causing this alert?
1Password Version: 8.9.4
...
1P_Tommy
Moderator
Moderator@parpayoun
I'd like to ask you to create a diagnostics report from your device:
- Open 1Password.
- Tap your 1Password account icon from the 1Password home screen.
- Tap Settings.
- Tap Help.
- Click Send Diagnostics.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
parpayoun A link to this thread:
https://1password.community/discussion/134394/unable-to-save-your-document#latestPlease do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
