I'm happy to share that, with the latest update to the stable version of 1Password (8.10.78), our team has added a setting to turn off the prefilling of usernames when creating new items in the app:
The team is aware of the issue and is in contact with the people at SwissID. We'll update this thread when there's more to share. Thanks for your patience!
I just tried again, but I get the usual behavior: it starts creating a passkey, it even saves it in 1Password, but then in the browser the SwissID page says "Something went wrong" and it doesn't store it on their side. Really weird.
I am having the same issue with SwissID. Any idea of when it can be fixed? I really don't want to create the passkey with the native iOS password manger if it can be avoided, and SwissID will make passkeys mandatory soon.
Our team is working with SwissID to get this resolved but I don't have an ETA to share. I've added your report to the internal work item for the issue.
I am facing the same issue. I also messaged the Support of SwissID. They only gave me a standard answer that they are only support native iOS, Windows and Android and can`t help me. That`s not acceptable for me.
With the 2FA App Method which will be disabled in 1 Month this is really annoying.
I'm sorry that you're unable to create a passkey on swissid.ch using 1Password. This is a known issue that our development team is currently working with SwissID to resolve and I've added your reports to our internal tracking item for the issue. Hopefully the issue can be resolved soon.
For the time being, you can use other authentication methods to sign into the website.
I'm sorry for the disruption that the issue is causing. Would you mind posting a screenshot of the email that you received from SwissID (as long as it doesn't contain any sensitive information)? I can pass it along to our development team to help prioritize the issue.
If you'd prefer to avoid posting the screenshot to the forum then you can email it to support@1Password.com and include a link to this thread.
Same here on macOS Sonoma 14.6.1 (23G93). Chrome Browser Version 135.0.7049.85 (Official Build) (arm64). 1Password browser extension version 8.10.70.2781070027, on STABLE channel. I also have the desktop app 1Password 7 Version 7.9.11 (70911001) Mac App Store.
I do get a prompt first from macOS regarding passkey on SwissID website then Chrome browser with 3 options (iCloud Keychain; use phone, tablet or security key; chrome profile) when I cancel macOS prompt. I do not get a prompt from 1password application at all.
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My first and last name are structured like this: Firstname De Lastname which causes some funny behaviour when filling out credit card forms that have split entry fields.
\n\n
It usually results in it being auto-filled as Firstname Lastname with the De being dropped out. I assume it is being interpreted by 1Password as my middle name, which is fair, but misses this edge case.
\n\n
I can understand why \"Cardholder Name\" being a single field was used. (see https://www.kalzumeus.com/2010/06/17/falsehoods-programmers-believe-about-names/)
My first and last name are structured like this: Firstname De Lastname which causes some funny behaviour when filling out credit card forms that have split entry fields.
\n\n
It usually results in it being auto-filled as Firstname Lastname with the De being dropped out. I assume it is being interpreted by 1Password as my middle name, which is fair, but misses this edge case.
\n","kudosSumWeight":0,"postTime":"2021-08-08T12:35:48.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:59634_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":33},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"...eing auto-filled as Firstname Lastname with the De being dropped out. I assume it is being interpreted by 1Password as my middle name, which is fair, but misses this edge case. \n\n I can understand w...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCw1OTYzOSw1OTYzOQ","node":{"__ref":"ForumReplyMessage:message:59639"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCw1OTYzOSw1OTYzOA","node":{"__ref":"ForumReplyMessage:message:59638"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCw1OTYzOSw1OTYzNw","node":{"__ref":"ForumReplyMessage:message:59637"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCw1OTYzOSw1OTYzNg","node":{"__ref":"ForumReplyMessage:message:59636"}},{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOTowfGludCw1OTYzOSw1OTYzNQ","node":{"__ref":"ForumReplyMessage:message:59635"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:59634":{"__typename":"Conversation","id":"conversation:59634","solved":false,"topic":{"__ref":"ForumTopicMessage:message:59634"},"lastPostingActivityTime":"2021-08-10T00:33:22.000-07:00","lastPostTime":"2021-08-10T00:33:22.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:59634":{"__typename":"ModerationData","id":"moderation_data:59634","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:59634_1":{"__typename":"Revision","id":"revision:59634_1","lastEditTime":"2021-08-08T12:35:48.000-07:00"},"CachedAsset:theme:customTheme1-1752475666627":{"__typename":"CachedAsset","id":"theme:customTheme1-1752475666627","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Unfortunate credit card auto-fill behaviour with spaces in last name","moderationData":{"__ref":"ModerationData:moderation_data:59639"},"body":"
Thanks for the additional info @jcdl .
\n\n
We'll try to look into this but I don't see an easy solution here from the top of my head. \nFor now, as a workaround, you can change your name on the card to Name DeName so that it will fill in the De as a part of your family name, and then you'll be able to simply space it out.
\n\n
Thanks for bringing this to our attention!
\n\n
ref: dev/core/core#6633
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The most recent site I encountered it on was: https://www.ontario.ca/page/renew-drivers-licence
\n\n
I don't think you'd be able to get to the credit card form if you don't have an expired driver's license to renew though.
\n\n
The Netflix example mentioned above also has the same behaviour. My last name is \"De Leo\" so removing the \"De\" would completely change it.
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@jcdl:
\n\n
Can you also give us an example of a website that does this? It would be useful for our developers to test this, and see if there is anything they can do :+1:
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I mean it's faster just to fix it manually.
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Hello @jcdl,
\n\n
Thank you for the link. I assume that De is a part of your Last name? As you suspect, 1Password treats the word De as your middle name and will not fill in the First and last name. I understand the confusion since my first name should also have two words, but 1Password always uses only one. However, I have never had trouble using only one word in my first name on my Credit card if a website only asks for your first and last name, such as Netflix.
\n\n
That said, there is a workaround for this issue if you want. When you encounter a website that divides the first and last name fields into two input fields, you can use your credit card item to fill them first.
\n\n
After that, you can select the 1Password icon in the browser toolbar > Select \"Suggestions\" under the search bar > Identities > Use your identity item to fill your name and 1Password will overwrite the first and last name correctly provided that you add De as a part of your last name in your identity item.
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