Forum Discussion

bobarnett's avatar
bobarnett
Occasional Contributor
2 months ago

Unique Online Form

How can I use 1Password to fill out a unique online form? Which type passcard would I use? Can I get 1Password to save the exact fields that are in that form?

3 Replies

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager

    Hi bobarnett​, thanks for following up with me. I'm sorry to hear it only saved some of your information, and that the extension and Windows app may not be syncing. 

    Is this form on a website that's publicly accessible? If so, we'd be happy to take a look to see if there are any better options for setting up an item to fill as expected. 

    Also, are you now seeing the identity in 1Password for Windows, or does it appear that it's not syncing as expected?

    Thanks!

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager

    Hi bobarnett​, thanks for your question!

    The best item type for this would likely be an Identity item. While I can't say for certain that 1Password will save and fill every field on every form, you can try the following steps with the 1Password browser extension:

    1. Open the page with the form in question.
    2. Type in or fill your information but don't submit the form yet.
    3. Right click the 1Password icon in your browser's toolbar, then click Save > Identity.
    4. Choose New Item, then click Save.

     

    Let us know if that works for you, and thanks again!

    • bobarnett's avatar
      bobarnett
      Occasional Contributor

      Well, it only saved part of my address and the other 10-12 fields were not saved. This has been going on for months and no one seems to actually have a real fix. I'm about ready to abandon 1Password and go back to RoboForm. it has its issues but at least it would update the program. 

      Here’s the Identiy card that displays.

      That’s in the Chrome extension but if I open 1PW Desktop the Identity is not there.

      Bob Arnett