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WillowTwist
2 months agoNew Contributor
Vault sharing - unexpected behavior
I'm experiencing inconsistent behavior when attempting to archive vaults by removing my access. Here are the specific issues:
Primary Issue
When I remove myself from vault access to archive them, the results are inconsistent:
- One vault: Successfully removed from my profile (expected behavior)
- Another vault: Still appears in my vault list despite removing myself
Sharing Status Inconsistencies
Several vaults display the "shared with" people icon with unexpected tooltip information:
- "Shared with 0" vaults
- These should not appear in my vault list since I removed everyone, including myself
- They continue to be visible
- "Shared with 1" vaults
- Tooltip shows only myself as having access
- Unclear why these are marked as "shared" if I'm the only user
Note: All vaults displaying the sharing icon were previously shared with another account.
Additional Anomaly
In the vault summary view (no item selected), I see:
- Shared access includes myself
- A "Recovery" account that does not exist in my organization
Expected Behavior
Vaults without the "shared with" icon appear to function correctly.
Environment:
- Primarily experiencing this in the web interface
Could you help clarify the expected behavior for vault archival and investigate why these sharing statuses are displaying incorrectly?
2 Replies
- 1P_Dave
Moderator
Hello WillowTwist​! 👋
I'm sorry that you're running into inconsistent results when removing users from a shared vault. I've tried to reproduce the same behaviour that you've described but I'm not seeing the same issue on my end.
So that I can investigate this further, can you email screenshots of both your vault management screen and what you see in the 1Password app to support@1Password.com and include a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message. Please use the email address associated with your 1Password account.
-Dave
- WillowTwistNew Contributor
Additionally, the Manage Access button is not working - presents and empty modal