Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Funglin
2 years agoOccasional Contributor
Wells Fargo - Autofill problems after recent 1P update
Curious if anyone is having problems on wellsfargo.com?
My desktop has three different logins for wellsfargo - one for me, one for my wife, and one for my elderly parents, whose financials I help manage. Anyway, all three logins appear in the login box when I tap on the 1P icon, just as they always have, but I can no longer easily select the one I want. There is no, or sometimes a very slow, response when I try to select one of the three. Trying to autofill from the browser toolbar doesn't work.
Very strange - as wellsfargo.com is the only site I'm having this difficulty with.
1Password Version: Windows 8.10.30
Extension Version: 2.23.1
OS Version: Windows 11
Browser: Chrome Version 124.0.6367.92 (Official)
19 Replies
- 1P_David
1Password Team
Thanks for confirming that turning off the "Sign in automatically after autofill" option in the 1Password extension's settings resolves things for you. The parts of the string after
?are part of a query string, so thehttps://connect.secure.wellsfargo.com/auth/login/presentURL matches with what others have reported. I've shared your experience with our development team and apologize for the inconvenience.-David
ref: dev/core/core#30711
- lysanderDedicated Contributor
I can also very that turning off auto-submit in Safari extenion fixes this problem.
My login uses this page: https://connect.secure.wellsfargo.com/auth/login/present?origin=cob
It looks identical to the one posted above but does not have the "&LOB=CONS" - 1P_David
1Password Team
Hi andrewjcohen,
Thanks for providing those details! I've shared your experience with the development team while they investigate the issue, and I apologize for any inconvenience.
If you'd prefer to continue using the auto-submit feature, then I'd suggest using the drag and drop method or copy and paste to fill your credentials on this page while that feature is enabled.
I'm unable to provide a timeline for a fix, but once there is one, it will be listed in our release notes.
Let me know if there's anything else I can help you with!
-David
ref: dev/core/core#30711
- andrewjcohenNew Contributor
Like other posters here, I was just able to resolve an issue with auto-fill in Mac Chrome by disabling "auto-submit" here: 1Password in the browser toolbar > Settings > Autofill and save.
I suspect it's because the page in question had two "Sign On" buttons. 1Password is submitting the white button in the upper right when you are expecting it to submit the red button under the username/password field. This is poor design by Wells Fargo, in my opinion. But in any event, is the 1Password development team working on a solution for this scenario? One possible solution would be to alone one to disable auto-fill for a specific individual website. As it stand, one needs to disable auto-submit universally.
- 1P_Tommy
Moderator
Thank you for following up with me. I appreciate it.
- LannyDanaNew Contributor
Actually the "https://www.wellsfargo.com/" link is what worked. Thank you!!
btw... I turned "auto-submit" back on and it still works. - 1P_Tommy
Moderator
I've had three reports including my own and all of us reported turning off auto-submit helped. Can you clarify you tried that? If that is a yes I'd like to get this new information before the team. Thanks for your help.
- LannyDanaNew Contributor
Nevermind...
- 1P_Tommy
Moderator
Thank you. I've updated the team.