[Win 11] How to get 1Password 8 application through the proxy?
Hello,
I have a Windows 11 laptop I have 1Password installed on. When working from home, I have to use a VPN + proxy settings configured.
I vaguely recall seeing proxy settings within the 1Password 8 application when v8 first released, but can't see them anymore in the application settings.
I have the proxy set up per my employer's instructions:
Windows Settings > Network & Internet > Proxy > Edit button next to "use a proxy server" under "manual proxy setup" sub-header: `Use a proxy server`: checked
Proxy IP address: `proxy.myemployersproxyhere.com`
Port: myemployerporthere.
Leave the exclusions list text box empty
`Don't use the proxy server for local (intranet) addresses`: checked (for localhost development).
In this state, the windows application can't make the connection:
Clicking the red cloud icon reattempts:
But eventually fails
What am I missing?
My current workaround is to disconnect from the VPN, lock then unlock 1Password, then make the connection again, but would rather avoid that rigmarole as I regularly update vault entries daily, and jumping on and off the VPN is time-consuming.
This also causes issues when CRUD-ing records via the browser extensions - sometimes fails doing it due to it failing to connect to the windows application.
I'm sorry that 1Password is appearing offline when you connect through your employer's proxy. Can you check the following:
Have your employer confirm that all of 1Password's required ports and domains are being allowed through any firewalls or other security appliances that they're using: 1Password ports and domains
In the 1Password for Windows desktop app try the following:
Open and unlock 1Password for Windows.
Click your account or collection at the top of the sidebar and click Settings.
Click Advanced.
Make sure that "Auto-detect network settings" is turned on.
If that still doesn't work then I recommend sending an email to support@1Password.com along with a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and send you some instructions on how to generate special logs so that we can investigate this further.
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11] How to get 1Password 8 application through the proxy?","id":"message:153773","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:13843"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:153773"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:153773"},"body":"
Hello,
I have a Windows 11 laptop I have 1Password installed on. When working from home, I have to use a VPN + proxy settings configured.
I vaguely recall seeing proxy settings within the 1Password 8 application when v8 first released, but can't see them anymore in the application settings.
I have the proxy set up per my employer's instructions:
Windows Settings > Network & Internet > Proxy > Edit button next to \"use a proxy server\" under \"manual proxy setup\" sub-header: `Use a proxy server`: checked
Proxy IP address: `proxy.myemployersproxyhere.com`
Port: myemployerporthere.
Leave the exclusions list text box empty
`Don't use the proxy server for local (intranet) addresses`: checked (for localhost development).
In this state, the windows application can't make the connection:
Clicking the red cloud icon reattempts:
But eventually fails
What am I missing?
My current workaround is to disconnect from the VPN, lock then unlock 1Password, then make the connection again, but would rather avoid that rigmarole as I regularly update vault entries daily, and jumping on and off the VPN is time-consuming.
This also causes issues when CRUD-ing records via the browser extensions - sometimes fails doing it due to it failing to connect to the windows application.
","body@stringLength":"2952","rawBody":"
Hello,
I have a Windows 11 laptop I have 1Password installed on. When working from home, I have to use a VPN + proxy settings configured.
I vaguely recall seeing proxy settings within the 1Password 8 application when v8 first released, but can't see them anymore in the application settings.
I have the proxy set up per my employer's instructions:
Windows Settings > Network & Internet > Proxy > Edit button next to \"use a proxy server\" under \"manual proxy setup\" sub-header: `Use a proxy server`: checked
Proxy IP address: `proxy.myemployersproxyhere.com`
Port: myemployerporthere.
Leave the exclusions list text box empty
`Don't use the proxy server for local (intranet) addresses`: checked (for localhost development).
In this state, the windows application can't make the connection:
Clicking the red cloud icon reattempts:
But eventually fails
What am I missing?
My current workaround is to disconnect from the VPN, lock then unlock 1Password, then make the connection again, but would rather avoid that rigmarole as I regularly update vault entries daily, and jumping on and off the VPN is time-consuming.
This also causes issues when CRUD-ing records via the browser extensions - sometimes fails doing it due to it failing to connect to the windows application.
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Safari","conversation":{"__ref":"Conversation:conversation:154270"},"id":"message:154270","revisionNum":1,"uid":154270,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":15749,"login":"fongd","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/ER6SBCP3N9PM.jpg"}},"metrics":{"__typename":"MessageMetrics","views":205},"postTime":"2025-04-08T08:20:54.578-07:00","lastPublishTime":"2025-04-08T08:20:54.578-07:00","readOnly":false},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:3":{"__typename":"Rank","id":"rank:3","position":2,"name":"Moderator","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}"},"rankStyle":"FILLED"},"User:user:55":{"__typename":"User","id":"user:55","uid":55,"login":"1P_Dave","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-22T11:53:31.226-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS01NS05Zk5NUTA?image-coordinates=15%2C0%2C544%2C529"},"rank":{"__ref":"Rank:rank:3"},"entityType":"USER","eventPath":"community:cuxzj43862/user:55"},"ModerationData:moderation_data:153817":{"__typename":"ModerationData","id":"moderation_data:153817","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:153817":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:153817","revisionNum":1,"uid":153817,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:153773"},"conversation":{"__ref":"Conversation:conversation:153773"},"subject":"Re: [Win 11] How to get 1Password 8 application through the proxy?","moderationData":{"__ref":"ModerationData:moderation_data:153817"},"body":"
I'm sorry that 1Password is appearing offline when you connect through your employer's proxy. Can you check the following:
\n\n
Have your employer confirm that all of 1Password's required ports and domains are being allowed through any firewalls or other security appliances that they're using: 1Password ports and domains
\n
In the 1Password for Windows desktop app try the following:\n\n
Open and unlock 1Password for Windows.
\n
Click your account or collection at the top of the sidebar and click Settings.
\n
Click Advanced.
\n
Make sure that \"Auto-detect network settings\" is turned on.
\n\n
\n\n
If that still doesn't work then I recommend sending an email to support@1Password.com along with a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and send you some instructions on how to generate special logs so that we can investigate this further.
\n
-Dave
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