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dmalteser
February 7, 2026
Question

Windows 11 TPM unlock issues

  • February 7, 2026
  • 2 replies
  • 146 views

Hi. I have configured my 1Password Windows app (not the browser extension) to unlock using my TPM so that I avoid having to re-enter my password after every reboot.  It is not working - as in after every reboot I have to re-enter my master password.

Unlocking the application using Hello works fine once I log in the application (after a reboot or after I exit and start the application). All help and guidance is appreciated. BTW. I'm using the latest version.

 

2 replies

Nusaram
Nusaram
February 8, 2026

Hi @dmalteser,

This started happening to me yesterday but by this morning, it was worse and not invoking Windows Hello at all!

I normally only use the browser extension and to further troubleshoot, I decided to start with the app.  When I did, it stated it was going to update itself.  Once it was done, the issue--so far--has been resolved for me and I even tested it by doing a reboot.

Note that I'm on the Nightly channel and this is the version of the app:  1Password for Windows 8.12.6 (81206004).

I know how frustrating it is when you lose Windows Hello integration and so I hope this helps.

1P_Gem
1P_Gem
1Password Employee
February 9, 2026

Hi @Nusaram, I'm glad to hear that you were able to resolve this issue by updating 1Password. Thanks for taking the time to share what worked for you!

    1P_Gem
    1P_Gem
    1Password Employee
    February 9, 2026

    Hi @dmalteser, thanks for reaching out about this!

    If you're still running into this issue, I'd like to ask you to create and share a 1Password diagnostics report from the 1Password desktop app:

    Send a diagnostics report (Windows)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/windows-11-tpm-unlock-issues/167289
    • Your forum username: dmalteser


    You'll receive a reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks!

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