Forum Discussion

2passwords's avatar
2passwords
New Contributor
2 months ago
Solved

Disappearing forum posts?

I spent some time writing some feedback on the forum just now, and the posts showed up fine for a minutes but then seemingly vanished. My profile still shows the total # of posts, but I cannot find the actual posts any longer.

What happened?

The disappeared posts were about the credit card entry screen: Access Denied | 1Password Community

And also about the forum organization, which specifically asked for feedback replies: Improvements to 1Password Community coming May 22nd | 1Password Community 

You can see that the post used to exist just by hovering over the "Access Denied" link: 

 

community feedback
experience
  • 1P_Blake's avatar
    1P_Blake
    2 months ago

    Hey 2passwords​! Really sorry about that — looks like our spam system got a little overzealous and your posts were accidentally caught up in it. Definitely not intentional.

    We’ve restored everything on our end, and you should be all set now. It shouldn’t happen again, but if it does, feel free to tag me directly and I’ll take a look right away.

2 Replies

  • 1P_Blake's avatar
    1P_Blake
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey 2passwords​! Really sorry about that — looks like our spam system got a little overzealous and your posts were accidentally caught up in it. Definitely not intentional.

    We’ve restored everything on our end, and you should be all set now. It shouldn’t happen again, but if it does, feel free to tag me directly and I’ll take a look right away.