Preparing for 1Password Device Trust

Objective: Lay the groundwork for a successful deployment by informing your team and employees as well as align the rollout with your organizational needs.

People

☐ Inform your teams: Your security program is more than a set of tools and policies – it’s a reflection of the values your organization stands behind. Share Honest Security, a guide and philosophy of endpoint security and device management, with your security and IT teams.

☐ Address privacy concerns: Review the Privacy Center settings and data visibility policies within Device Trust to confirm they align with company privacy standards.

Process

☐ Define rollout strategy: Decide whether to roll out to all employees simultaneously or in phases. Will you roll out Device Trust to all employees at the same time, or will you start with a specific group? If staggering deployment, then you will repeat the process outlined below for each cohort.

☐ Example: Start with the IT department as a pilot group.

☐ Set rollout timeline:
☐ Define the start date for each rollout phase:
☐ Define the start date for each rollout phase:

• Initial communication to impacted employees
• Device Trust / Kolide agent deployment date
• Health check enforcement date

☐ Develop communication materials: Use our employee communications templates to introduce Device Trust to employees, addressing common questions and privacy concerns.

☐ Prepare FAQs: Use the FAQs in the communications template as a starting point. Or build an internal knowledge base article to answer anticipated questions about installation, use, and privacy.

☐ Prepare support resources:
☐ Share the Device Trust support page with your team and contact support if you have any questions as you prepare.
☐ Determine who will be the point of contact for employee support.
☐ Set up dedicated support channels (e.g., email, Slack, IT helpdesk ticketing) for troubleshooting and employee inquiries.

Technology

☐ Prepare for your set up
☐ Review 1Password Device Trust’s setup guide and align with your privacy policies.
☐ Choose how to install the Device Trust agent across your managed devices.
☐ Determine what types of Device Trust Checks would align with your device compliance requirements.
☐ Determine how you will improve Device Trust Check’s success rate with remediation strategies.

☐ Set up support channels: Establish dedicated internal channels like Slack or an IT helpdesk for employee queries