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February 7, 2025
Solved

AI-Chatbot Is Useless

  • February 7, 2025
  • 1 reply
  • 125 views

The AI chatbot is really not useful. It told me it would connect me with support, but it just does not create a ticket (I have not received any confirmation email at least). 

Please reinstate a normal contact for, then I can be sure what it is happening. And do not need to go through slow AI-generated chat interface.

Best answer by 1P_Blake

Hey @lukas-ramlab! 👋

I'm sorry that you ran into some trouble with the chatbot not creating a ticket for you -- I'll have to let the team know about this so we can investigate that a bit further.

You can always email us directly at support@1password.com if you need help with your 1Password Account, though! 🙂

1 reply

1P_Blake
1P_BlakeAnswer
Community Manager
February 7, 2025

Hey @lukas-ramlab! 👋

I'm sorry that you ran into some trouble with the chatbot not creating a ticket for you -- I'll have to let the team know about this so we can investigate that a bit further.

You can always email us directly at support@1password.com if you need help with your 1Password Account, though! 🙂