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May 12, 2025
Question

Can't login to https://www.1password.community from Safari

  • May 12, 2025
  • 2 replies
  • 197 views

Got this error

 

Unexpected error
Please try refreshing the page and submitting again.

2 replies

hege
May 12, 2025

Yup, I have had this happening quite often too. I've had it on my iPad and Mac, both running Safaris.

1P_SimonH
Community Manager
May 12, 2025

@mkhoatd @hege,

I'm sorry you aren't having a smooth login experience with the 1Password Community!

Would you each be able to share screenshots of the error message you're getting? Please be sure no sensitive information is visible in the screenshet.

@mkhoatd are you seeing this on Mac OS, iOS, or iPadOS?

mkhoatdAuthor
May 13, 2025

I'm seeing it on MacOS

You should be able to reproduce it with stock MacOS 15.4 24E248 running inside a VM

1P_SimonH
Community Manager
May 14, 2025

Thanks, @mkhoatd! Can you confirm you don't see this error message in other browsers on the same device?

Could you also try logging in with Safari in a private window with all extensions disabled to see if you get the same error? Appreciate your help getting to the bottom of this!