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jimthing
jimthing
October 2, 2025
Question

Can't post on forums most of the time!

  • October 2, 2025
  • 2 replies
  • 124 views

Getting any of these error banners on the SAME attempt to post: 

"Something went wrong, try again" –  what are we sup[posed to do with this???

"HTML included that's not allowed" –  nothing in the post is weird, just using tools in forum tool bar!

"You've exceeded number of posts, try later" – returned later and one of the above banners appears instead!

Whatever I do doesn't work! 

2 replies

1P_SimonH
1P_SimonH
Community Manager
October 2, 2025

Hey @jimthing,

That's really frustrating, I'm sorry! Can you email us at community@1password.com and we'll get some more information from you to see if we can get to the bottom of this?

jimthing
jimthingAuthor
October 2, 2025

No I cannot. It's up to you to work this out not me, as it's YOUR forums and your job which you earn money for. 

I've got better things to do with my time, especially given there are countless threads complaining about this already yet the problems persist. If you can't get this new forum system to work then talk to the makers of it, or find something else that does work.

jimthing
jimthingAuthor
October 2, 2025

Here's the source code from the latest attempt, ALL of the code is from your own forum tools! 

<p>Please add to 1Password's Rich Icons database: &nbsp;(surprised Pret is not on there already TBH?)</p>
<ol>
<li>site/app:&nbsp;<strong>Pret A Manger</strong> &mdash;large multinational cafe chain</li>
</ol>
<p>Domains:&nbsp;</p>
<ul>
<li>https://www.pret.co.uk - UK</li>
<li>https://www.pret.com - US / rest of world</li>
<li>https://www.pretamanger.fr - &nbsp;France</li>
<li>https://www.pret.hk - &nbsp;Hong Kong</li>
<li>https://pretamanger.in - &nbsp;India</li>
</ul>
<p>(domains as taken from "Switch Country" on bottom of domain pages.)&nbsp;</p>
<p>FULL SIZE icon size <a class="lia-external-url" href="https://i.ibb.co/RGLhGbB7/6250322803166520e6ed8e61.png">HERE</a> ( 1024x1024.png)&nbsp;</p>
<p>&nbsp;</p>
<li-image src="blob:https://www.1password.community/b1401d27-4795-47e6-8d40-01dfd20b039c" id="1759332071033" caption="true" width="174" height="174" alt="" align="left" resized="true" layout="stretch" name="" link="true" linkurl="https://i.ibb.co/RGLhGbB7/6250322803166520e6ed8e61.png" linktarget="_blank">Pret A Manger - icon</li-image>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>2. site/app: <strong>Pay By Phone</strong> &mdash;large multinational parking app</p>
<p>Domains:&nbsp;</p>
<ul>
<li>https://www.paybyphone.co.uk - UK</li>
<li>https://www.paybyphone.com - US / Can</li>
<li>https://www.paybyphone.fr - &nbsp;France</li>
<li>https://www.paybyphone.de - &nbsp;Germany</li>
<li>https://www.paybyphone.ch - &nbsp;Switzerland</li>
</ul>
<p>(domains as taken from here: <a class="lia-external-url" href="https://www.paybyphone.com/where-to-use">https://www.paybyphone.com/where-to-use</a> .)&nbsp;</p>
<p>FULL SIZE icon size <a class="lia-external-url" href="https://i.ibb.co/8GqCRF5/paybyphone-app-image-1.png">HERE</a> ( 512x512.png)&nbsp;</p>
<li-image src="https://www.1password.community/t5/s/cuxzj43862/uploaded_images/MTczNzUtSXdSUjlX" id="IwRR9W" caption="true" width="322" height="322" alt="" align="left" resized="true" layout="stretch" name="">Pay By Phone - icon</li-image>
<p>&nbsp;</p>

 

1P_SimonH
1P_SimonH
Community Manager
October 2, 2025

Hi @jimthing,

I totally understand your frustration. We'll do our best to reproduce this issue and see if we can find a root cause. In the meantime, you're always welcome to email support@1password.com if the forum isn't working as expected. I appreciate you giving this feedback!

jimthing
jimthingAuthor
October 2, 2025

...Erm, see the forum source code I gave you. All those errors happened on it, for starters.

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