Skip to main content
M
moontofu
April 17, 2025
Question

Indonesia Billing Payment

  • April 17, 2025
  • 1 reply
  • 58 views

Hi everyone,

I am new to this community so your help is highly appreciated!

1. I tried using Blu BCA Master Card to purchase the subscription, however the card read it as 0,00 USD and went failed. I tried 5x already. Do you have any idea if I can use debit card or it has to be a CC?

2. How to switch purchase to in-app iOS if I logged in via email on browser originally?

Thanks!

1 reply

1P_Tommy
1P_Tommy
1Password Employee
April 17, 2025

@moontofu 

To protect your privacy and security, we're unable to assist with account-specific questions like billing here on the 1Password Support Community. Please send an email from the email address you've used to create your 1Password account to  `support@1password.com` and include a brief description of the trouble you're having. 

Terms & ConditionsAccessibility statement

©2026 1Password. All rights reserved.
4711 Yonge St, 10th Floor, Toronto Ontario, M2N 6K8, Canada