Locked out after 1Password 7 → 8 upgrade on iOS (local vault gone?)
Hi everyone,
I’m stuck after upgrading from 1Password 7 to 8 on iOS and hoping for guidance or confirmation from others who’ve seen this.
- I was using 1Password 7 with a local/standalone vault
- After upgrading to v8, my account is frozen and I can’t access my data
- I’m sure my password is correct and I still have my Secret Key
- I did not create a recovery key (missed that step)
- I only have iCloud backups
What I tried:
- Wi‑Fi + cellular fully off
- Opened 1Password 7 offline
- v7 no longer shows the local vault and only pushes account sign‑in
- I can’t access data in v7 or v8
Support replies are very slow (a week+). So far the only suggestion was to delete my account, which I don’t want to do unless I know recovery is impossible. I even asked if they could temporarily reactivate my account (trial or paid month) so I can export my data — still no response.
Question:
how i can get access to my account for a couple of days just to extract my data
I think i got my account active again and they send me the email to create recovery code can solve the issue
Any insight from staff or users who went through this would really help. Thanks.
