Skip to main content
April 26, 2025
Question

Reset Password Doesn't Work

  • April 26, 2025
  • 1 reply
  • 37 views

I tried to reset password to get in to the community. I entered my email and clicked the button, received e-mail, went by the link and enter new password but the platform continues showing incorrect e-mail or password.

I tried to reregister but it doesn't allow because the e-mail already in the system.

1 reply

1P_SimonH
Community Manager
April 28, 2025

Hi @alliik,

Could you please email community@1password.com and refer to this thread? I'm happy to look into this for you, but don't want to share details here publicly.