Skip to main content
May 19, 2022
Question

1Password 8 keeps stealing focus on Mac

  • May 19, 2022
  • 92 replies
  • 8103 views

Ever since 1Password 8 came out of beta, every update causes the app to start randomly stealing focus. For example, if I'm working one window and then click into Chrome, 1Password will pop up on top. It's very disruptive and distracting. Quitting the app does not fix it, as I will still see 1Password stealing focus, there is just no window. It seems to usually be fixed by Force Quitting 1Password, but the next time it updates it starts happening again.

I also noticed that even though I changed 1Password to use the Production update channel several updates ago, it still says I'm on BETA (80800094).


1Password Version: 8.8.0
Extension Version: 2.3.4
OS Version: macOS 12.3.1 (Silicon)

92 replies

February 14, 2023

I've been using 1Password 8 for a while, but it has only started doing this for me since a couple of weeks ago.

  • OS: macOS 12.6.3
  • 1Password: 8.7.0 80700098
  • Browser: Safari 16.3 (17614.4.6.11.4, 17614)
  • Browser extension: 1Password for Safari 2.7.0 (20238)

UPDATE: Updated to 1Password 8.9.15, and it has stopped happening.

As an aside, while on 8.7.0, the "check update" thing in 1Password said there were no updates. I just went to the website and downloaded an installer.

February 14, 2023

For me it does still happen with 8.9.15 - not that often - but it does happen.

February 14, 2023

@1P_Tommy is there any way to unsubscribe to a thread I created? I haven't had this issue since I reinstalled with the non-beta version months ago.

1P_Tommy
1Password Employee
February 14, 2023

@bkonicek87

The best I can think of is altering your settings in your community profile. You might want to leave the others enabled or you might miss something you want to be informed of.

Email is the first box and pop up is the 2nd in my screenshot.

February 14, 2023

For what it's worth I was on 8.9.15 and seeing this very frequently (on Mac OS 12.6.2). I just got the 8.10.0 update and at least in the first few minutes, it seems to not be happening. If it comes back, I'll update here and send a new diag report to the support email as requested upthread.

February 14, 2023

On a related note @1P_Tommy, what are the default "Show 1Password" and "Show Quick Access" shortcuts? I unset those thinking the shortcuts might have been the culprits. Thanks!

Alvin_L_1P
1Password Employee
February 14, 2023

@rkboni :

The default keyboard shortcuts are:

February 17, 2023

I just updated my MacOS to Ventura 13.2.1 (22D68) and this problem has suddenly appeared. Reinstalling/rebooting has had no effect. Super annoying!

February 19, 2023

I believe I have this problem on 8.9.11 under Ventura 13.1. The app steals focus every few minutes; at these times a gear icon appears in the menu bar, then the 1Password icon disappears temporarily from the menu bar, and then the 1Password menu briefly appears before focus is returned. It appears to be an Automator workflow, though perhaps 1Password uses the gear icon for its own purposes unrelated to Automator.

But I cannot update 1Password. The Updates dialog tells me that version 8.10.0 is available. When I click the Update button, I see "Downloading update", and when complete it tells me that 1Password will update the next time I restart the app. However, when the app comes back up, I find it is still version 8.9.11.

1P_Tommy
1Password Employee
February 22, 2023

@elisatems

Is your user folder on a Volume apart from the OS? If so, this is a known issue the team is working with. At this time the only known workaround is to download the full installer and run it manually. Please let me know and I'll get your report added to the affected user list if needed.