1Password 8 not working in some Mac user accounts

@markbot

Can I ask what release channel you're using? (Settings > Advanced > Release channel). The fix for this updater issue was included in a Nightly build a little while ago.

Production

@markbot

Thank you for the reply. We're currently testing a fix for this in the latest beta version (8.9.11-1) of 1Password:

* We’ve fixed an issue where 1Password could crash when opened if the app was updated by a different user account.

If testing goes well in the beta then we hope to include the fix in a future update to the production version as soon as possible. 🙂

-Dave

Thank you, Dave_1P.

There is a brief mention of the Beta and Nightlies channels in Settings.

I'm not sure I have the wherewithal to be a Beta-person. Is there any advantage to switching to Nightly?

@markbot

There isn't really anything more you have to do as a user to try the Beta or Nightly versions of 1Password. However, it's worth bearing in mind the following:

• Beta versions of 1Password might have bugs, and may have features which don't work as expected, or which are withdrawn.
• Nightly versions of 1Password are the "leading edge" version, and are built every night. They represent the current state of 1Password's code and are generally not something I'd recommend most customers use since they won't have been through the same level of testing as the Production or Beta versions.

My advice would be that if you can hold on for a new update to the normal stable Production version, that's easier. However, if you'd like this fix earlier, I can help you temporarily switch to the Beta to get the fix. It's not a difficult process, but involves a few steps, so let me know what you'd like to do. :)

Thank you for the explanation and offer GreyM1P, but I'll follow your advice and just stay with the Production version.

Sounds good, @markbot! On behalf of Grey you're very welcome. Hopefully we'll see a fix for this behaviour make it to the production builds soon. If you're keen to know when that is, I recommend checking out our release notes: 1Password Releases

Let us know if we can help with anything in the meantime. 🙂

"Behaviour?"

Andrew, I think your "Canada" is showing.

Thanks for the link to the release notes, will check out.

P.S. You could potentially save a lot of toner and pencil lead (if not the planet) if you change your "behavior." :-)

Caught red handed! 🇨🇦😆

Hi Folks,

Hate to say this, but the problem is back with 8.9.12.

No biggie, the terminal fix you gave me still corrects the issue:

Open Terminal.app from an administrative account, and enter the following commands.

cd /Applications/1Password.app/Contents/Frameworks/Electron\ Framework.framework
sudo chmod -h 755 ./Electron\ Framework ./Helpers ./Libraries ./Resources
cd Versions
sudo chmod -h 755 ./Current

The good news is that everything else is working nicely. :-)

-markbot

P.S. I like Canada. Been to New Brunswick, Nova Scotia, Quebec, Ontario, Manitoba, Saskatchewan, Alberta & BC. As long as your hockey teams lose to the Boston Bruins, I'm good. Et je parle!