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okbrown
May 31, 2025
Question

1Password autofill stopped working in Chrome for Android

  • May 31, 2025
  • 17 replies
  • 25562 views

Device & Software:

  • Google Pixel 6 (Android version 15)
  • Chrome Browser (version 136.0.7103.125)
  • 1Password app (version 8.10.78)

My Issue:

1Password autofill has completely stopped working in Chrome for Android. No dropdown suggestions appear on any website, and autofill is non-functional.

Update: Other mobile apps effected:

  • myOdeon
  • PayPal
  • Amazon
  • ... Seem anything with form fields.

Steps taken to troubleshoot the issue:

  • Toggled Android's preferred autofill service between Google and 1Password multiple times
  • Uninstalled and reinstalled 1Password app
  • Factory reset device
  • Verified 1Password is set as default autofill service in Android Settings > Passwords & accounts

Still no joy.

Something else of note: Over the past few months, I've noticed 1Password authentication frequently expires without warning. When this happens, autofill silently fails across all apps until I manually open 1Password and re-authenticate. There's no proactive notification or prompt to re-login - I only discover the issue when autofill doesn't work during login attempts.

Is there a known issue with 1Password authentication persistence on Android?.... and has anyone experienced similar silent authentication failures?

As far as I am concerned autofill should work consistently, and if authentication expires, 1Password should proactively prompt for re-authentication rather than silently failing.

17 replies

June 2, 2025

Same for me - Chrome 37, Android 15 on Google Pixel 9 phone

scerwin
June 7, 2025

Same here: 1P has completely stopped auto-filling on Chrome for Android. 

Following one of the suggestions on this thread, I disabled the suggestion strip. This indeed caused 1P to revert to its old behavior of displaying matches in a popup. But clicking the choices now fails to fill in the field at all. 

1P on Android is broken. Please fix it.

  • Google Pixel 7a (Android version 15)
  • Chrome Browser (version 137.0.7151.72)
  • 1Password app (version 8.10.78)

 

 

1P_Dave
1Password Employee
June 20, 2025

@scerwin 

Thank you for reaching out and I'm sorry for the inconvenience. I see that you opened a support ticket via email and that my colleagues were also able to identify a known issue in your case and our development team is investigating. If you have any other questions then reply to the last email that you received from my colleague. 

-Dave 

ref:ZBH-35966-754

June 2, 2025

Same with me. I have set 1P as preferred autofill in android settings and using the Google chrome settings for third party autofill and yet it doesn't work.

Chrome 136 Stable
1Password 8.10.80-22 Beta

okbrown
okbrownAuthor
June 2, 2025

First suggestion from support was:

  1. Open your Chrome browser
  2. Tap the three dots in the top right, then tap "Settings > Autofill Options"
  3. Tap "Autofill using Google", then tap "Restart Chrome" in the popup that appears
  4. Open a website you were previously having filling issues and test it there

Worked for one attempt, then went back to being non-functional straight after. 

Second suggestion was:

  1. Open and unlock the 1Password for Android app
  2. Tap the account/collection icon in the top right
  3. Tap Settings > Security
  4. Tap Lock mobile app on exit then select a longer time such as 15 minutes
  5. Toggle Lock mobile app when device locks off

Had no effect whats so ever. 

If Google has changed how their mobile OS allows for third party apps to autofill on their browser and native apps, then I hope they haven't locked them out or at least provided documentation on how to update 1password to reflect the changes. 

This behaviour has slowly started to appear over the last month or so. Therefore I'm going give this another month to be resolved and if it persists I will be investigating alternatives and requesting a partial refund. Switching between apps to login is not nice experience and definitely not what I paid for. 

(Sidenote: I have an old Pixel 4 I'm gonna test on)

okbrown
okbrownAuthor
June 3, 2025

I've identified the root cause of my 1Password autofill issues with both Chrome browser and native Android apps.

1Password integrates with Android's keyboard "Suggestion Strip" (found in Text Correction settings) to display relevant login items for the current app or browser page. If this feature is disabled or not functioning properly, 1Password's autofill suggestions won't appear.

For anyone experiencing similar autofill problems, check that your keyboard's suggestion strip is enabled in your Text Correction settings - this appears to be the integration point 1Password relies on for Android autofill functionality.

For Google Pixel users: when your keyboard is activated, press the cog or long press "," and select, then select "Text Correction", Enable "Show suggestion strip".

IMHO, the "Suggestion strip" isn't an ideal technical solution for a paid application. While it's admittedly a clever workaround, it feels more like a hack than a properly engineered feature.

What's concerning is that it seems the development team didn't consider users who prefer not to rely on automated keyboard assistance. For those of us who find auto-correct intrusive enough, auto-suggest just compounds the frustration by trying to do our thinking for us.

More importantly, this approach still doesn't address the core issue - the removal of the original dropdown suggestion list that many users depended on. We're essentially getting a band-aid solution instead of restoring functionality that worked well.

As someone with a software development background, I have to say this implementation is disappointing. It feels like a quick fix rather than the thoughtful product decision a paid application deserves.

Regards.

1P_Timothy
Community Manager
June 4, 2025

Hi @okbrown​, thanks for following up and sharing what worked for you. @nspeaks, @decaturmamaof2 let us know if the same works for you.

IMHO, the "Suggestion strip" isn't an ideal technical solution for a paid application.

I appreciate your feedback here. 1Password for Android offers the option to set Autofill prompts above supported keyboards (in the suggestion strip as you noted), or below fields. I personally prefer it in the suggest strip because I find it's easy for me to access when using my phone one-handed. I definitely get that others may have different preferences or needs for this though! 

If the suggestion strip is disabled, if you're using a physical keyboard, or similar, prompts should default to below fields. However, there may be some situations where the device doesn't send the appropriate information about the keyboard to 1Password, or where 1Password doesn't pick up this information.  

If your preference is for prompts to appear below fields, I would recommend setting this manually for more consistent behavior. You can do so from Settings > Autofill > Display Autofill Prompts > Below the fields they relate to. After selecting the setting, restart 1Password. 

Let us know if there's anything we can help with, and thanks again!

okbrown
okbrownAuthor
June 4, 2025

Tried this as suggested

Settings > Autofill > Display Autofill Prompts > Below the fields they relate to

It partially gets me there, but it's introduced another frustrating bug:
When I tap on an input field, the 1Password autofill suggestion briefly flashes on screen for a split second before disappearing completely. To get it to reappear properly, I have to:

  1. Type any character into the field
  2. Delete that character
  3. Only then does the autofill dropdown appear and stay visible


This extra step defeats the purpose of seamless autofill and makes the whole experience clunky.

June 6, 2025

Having the same issue on Samsung Galaxy S23+, Chrome 137.0.7151.72, Android 15. Additionally, when I click auto fill, it does sometimes bring up the 1password prompt in the suggestion bar but, when pressed, does nothing.

June 7, 2025

I checked and suggestion strip is, and has been, enabled on my keyboard. 

1P_Dave
1Password Employee
June 20, 2025

Hello! I've replied here.

-Dave

June 7, 2025

Same here, I've noticed both of the issues in the original post. Autofill has stopped working in Chrome, and before that, I noticed that autofill would sometimes not work unless I first launched 1Password and signed in again.

When autofilling, sometimes the login items appear, but tapping on them doesn't do anything. Other times, the login items don't appear at all. This is true when the items appear in the keyboard suggestions and also when they appear below the input fields.

To fix the autofill issue, I tried switching autofill on and off again in Android and in Chrome. I tried switching to autofill below fields, in case Gboard was the issue. None of these things have helped.

Autofill has always been a little unreliable, but now it seems completely broken.

  • Google Pixel 7 (Android 15)
  • Google Chrome (version 137.0.7151.72)
  • Gboard keyboard (version 15.3.10.745389837-release-arm64-v8a
    com.google.android.inputmethod.latin)
  • 1Password for Android (version 8.10.78)
1P_Dave
1Password Employee
June 20, 2025

@bpenguin and @MarmaladeOne 

I'm sorry that you're both also running a similar issue. Can you both try the following: 

  1. Open and unlock the 1Password app.
  2. Tap the account/collection icon on the top right.
  3. Tap Settings > Autofill.
  4. Tap Display autofill prompts then tap Below the fields they relate to.
  5. Open your device settings, then tap Apps > 1Password > Force Stop.
  6. Reopen the 1Password for Android app


Do autofill suggestions or the Open 1Password button appear below the log-in fields for websites after you try these steps?

-Dave

#38066

June 21, 2025

Hi Dave,

My issue looks like it has resolved itself without doing those steps. 

Thanks 

June 22, 2025

I'm having issues with 1password today too in chrome on Android. It's acting different per site and not showing up often as an option. All settings are unchanged and correct in both 1password and Android autofill settings.

June 29, 2025

I'm seeing the same problem

  • Pixel 8 pro
  • Android 16
  • Chrome Version 137.0.7151.115
  • 1password Version 8.10.83

If I set the 1password autofill to "below the fields that relate to" the prompt will flash up briefly. Repeatedly selecting and deselecting the field will eventually get it to stick around. Then the autofill works correctly.

Using the "above supported keyboards" option does not work 90% of the time. Sometimes repeatedly selecting and deselecting a field will get it to show.

1P_Dave
1Password Employee
June 30, 2025

@steve 

Thanks for reaching out and I'm sorry for the inconvenience. The team is currently investigating the issue. To help the investigation, so that we can gather more data, I'd like to ask you to create a diagnostics report from your Android device:

Send a diagnostics report (Android)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/1password-autofill-stopped-working-in-chrome-for-android/157008/replies/158591
  • Your forum username: steve


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave