Skip to main content
November 27, 2021
Question

1Password chrome extension keeps getting locked because an update is available

  • November 27, 2021
  • 85 replies
  • 8404 views

1Password chrome extension keeps locking out every few minutes due to this!


Sometimes there is actually an update available for chrome (I use their canary channel so updates are very frequent), but a few times I've noticed this coming even when Chrome says there aren't any updates.

This makes the extension almost unusable for me since it's used not just for passwords, but also used for autofill. Why should 1Password stop working every time chrome has an update? It doesn't make a lot of sense.


1Password Version: 1Password for Mac 8.5.0
Extension Version: version 2.1.4
OS Version: Mac 11.6.1

85 replies

1P_Dave
1Password Employee
December 14, 2023

@ObjectConsulting

I'm happy to see your enthusiasm for the new update, our development team took everyone's feedback to heart and worked hard to get this right. 💙

-Dave

December 14, 2023

Is this OG Dave from 1Password fame?!
https://us.v-cdn.net/5020219/uploads/editor/g5/hn8vv7e5khx6.png
if so: wow blessed.
if not: yes! to all dave's!

also shout out to the great explanation (attached): good demystification

December 14, 2023

say thanks to the team :D , this was really messing up the experience

December 15, 2023

This is fantastic, great job team!

1P_Dave
1Password Employee
December 15, 2023

@ObjectConsulting

I'm that latter, "yes! to all dave's!", option. Just another Dave who also works at 1Password. Thank you for the kind words regarding the update announcements, I'll pass them along to the team. 😊

@javobal and @jbx

Thank you for the patience and feedback, I'm happy that the new behaviour helps.

-Dave