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August 7, 2024
Question

1password extension forcing the app to be in the foreground all the time

  • August 7, 2024
  • 19 replies
  • 576 views

When the extension is enabled, and I'm in chrome, the application in the foreground is 1Password. It prevents me from typing in chrome. I can only type this because I disabled the extension.

If I try to quit 1Password, it just restarts immediately. It eventually quits if I hold Cmd-Q, but then as soon as I click around in the browser, or click the extension icon on the toolbar, it comes right back. This makes the extension completely unusable.

I have a screen recording if that would be helpful.


1Password Version: 8.10.38
Extension Version: 2.26.1
OS Version: Sonoma 14.5
Browser: Chrome

19 replies

richungerAuthor
August 7, 2024

When the extension is enabled, and I'm in chrome, the application in the foreground is 1Password. It prevents me from typing in chrome. I can only type this because I disabled the extension.

If I try to quit 1Password, it just restarts immediately. It eventually quits if I hold Cmd-Q, but then as soon as I click around in the browser, or click the extension icon on the toolbar, it comes right back. This makes the extension completely unusable.


1Password Version: 8.10.38
Extension Version: 2.26.1
OS Version: Sonoma 14.5
Browser: Chrome

1P_Dave
1Password Employee
August 7, 2024

Hello @richunger! 👋

I'm sorry that you're unable to type into Chrome when 1Password in the browser is enabled. You mentioned that you have a screen recording and that would help me to better understand the situation. Please send an email to support+forum@1Password.com with a link to this thread.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and send you a secure upload link for your screen recording. 🙂

-Dave

t3rminus
August 7, 2024

I am having this exact same issue.
It's so broken, I'm considering leaving 1password for how many problems I've had with 1password in the past year. This is insane, and makes my computer basically impossible to use.

(When 1Password steals focus, there is no pop-up, prompt, or other window. It's just stealing focus from the browser without displaying anything.)

richungerAuthor
August 7, 2024

The ticket is MMD-47699-423

richungerAuthor
August 7, 2024

Not sure if you did something on the server side or if just disabling the extension for a while did it, but it seems to have corrected itself.

1P_Dave
1Password Employee
August 8, 2024

@richunger

I'm glad that you're not longer seeing the issue. If you do run into further problems then please respond to the email that my colleague sent you and the team can investigate further.

-Dave

ref: MMD-47699-423

August 8, 2024

I too am experiencing problems with 1 Password in both Chrome and Safari. When 1 Password is activated, I can no longer type any URLs in the search bars of either browser.

August 8, 2024

Seeing the same. The screen grab above from t3rminus shows exactly the same as I see here.

Also - quitting 1password via the menu or via right click on the icon on the dock - it simply restarts.

The only way out is to quit it from the task bar icon top right.

Tried it in chrome, arc, firefox and safari - same for all of them

August 9, 2024

Can also mention - this is the same on all 3 macs I have access to.

Something I am not entirely sure is related or not - all 3 were just updated to 14.6 then 14.6.1 sonoma.

August 9, 2024

I experienced the same issue after an update to 14.6.1 Sonoma, with Arc 1.55.0 and 1Password 8.10.38. After repeatedly quitting 1Password from the dock (it kept restarting), I was able to click enough times in Arc to regain focus; disabling the 1P extension for a while and then re-enabling it seemed to prevent the issue re-ocurring.