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August 7, 2024
Question

1password extension forcing the app to be in the foreground all the time

  • August 7, 2024
  • 19 replies
  • 576 views

When the extension is enabled, and I'm in chrome, the application in the foreground is 1Password. It prevents me from typing in chrome. I can only type this because I disabled the extension.

If I try to quit 1Password, it just restarts immediately. It eventually quits if I hold Cmd-Q, but then as soon as I click around in the browser, or click the extension icon on the toolbar, it comes right back. This makes the extension completely unusable.

I have a screen recording if that would be helpful.


1Password Version: 8.10.38
Extension Version: 2.26.1
OS Version: Sonoma 14.5
Browser: Chrome

19 replies

August 9, 2024

Is there a fix being worked on for this? I'm resorting to having to use my Google Password Manager which makes me wonder why I need 1Password in the first place.

1P_Dave
1Password Employee
August 9, 2024

@whisperwow, @chrisdsearle, @timcnicholls, @whisperwow

I'm sorry that you're seeing 1Password take focus from your browser. This is a known issue with the latest version of 1Password that our developers are currently working to resolve and involves the connection between the desktop app and 1Password in the browser. You should be able to workaround the issue by following these steps:

Option 1: Make sure that you're signed into the 1Password app and then reset app integration

  1. Open and unlock 1Password for Mac.
  2. Make sure that you are signed into the app: How to add another 1Password account to the apps and browser extension
  3. Click on 1Password next to the  in the menu bar.
  4. Click Settings.
  5. Click Browser.
  6. Toggle the "Connect with 1Password in the browser" setting.

Option 2: Turn off app integration if the first workaround doesn't work

  1. Open your browser.
  2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
  3. Click General.
  4. Turn off "Integrate this extension with the 1Password desktop app".

Let me know if you still see the issue after following these steps.

-Dave

ref: dev/core/core#29392

wookiee
August 9, 2024

It seems that finally getting authenticated with 1Password is what fixed it for me. Not entirely sure how I got to the point of getting a login prompt (to be honest, 1Password has gotten to a point to where I'm not entirely sure what it is doing most of the time).

I was gonna add a screenshot, but it appears as though the rich text editor on this forum doesn't work with Firefox.

:shrug:

Bad day to be a 1Password customer, I guess.

1P_Dave
1Password Employee
August 9, 2024

@wookiee

I'm glad that you were able to resolve the issue. Let me know if you run into any further issues with 1Password.

I was gonna add a screenshot, but it appears as though the rich text editor on this forum doesn't work with Firefox.

I'm sorry that you're unable to attach an image. I've tested this and I'm able to attach an image using Firefox, what happens when you try to attach an image using the following:

Are you able to attach an image in a Private window? Or in another browser?

-Dave

August 9, 2024

You probably meant @wookiee not @wookie ... I know, we Wookies are pretty similar 😋

1P_Dave
1Password Employee
August 9, 2024

I'm sorry for the inadvertent ping! I've edited my post. 🙂

-Dave

September 25, 2024

Any word on a fix for this?s This is embarrassing for 1Password.

1P_Dave
1Password Employee
September 26, 2024

@whisperwow

Thank you for following up. The team is currently testing fixes in the beta versions of 1Password for Mac and 1Password in the browser. As soon as testing is complete we hope to release the fix to the stable version as well. If you'd like to get your hands on the fix quicker you can switch to the beta:

I'm sorry for the impact to your workflow.

-Dave

1P_Dave
1Password Employee
October 2, 2024

Hello everyone,

The team has released some fixes for issues where 1Password would get focused unexpectedly, can you update to 8.10.46:

If you still see the issue after updating to 8.10.46 then let me know and I can help further. 🙂

-Dave

ref: dev/core/core#31951