1Password for Safari extension blocking downloads on Dropbox.com [FIXED]

@Tonie

I am not able to replicate your experience. Are there any other extensions in play? Perhaps there is some interaction. What happens if you disable all extensions and only enable 1Password?

I have a client who had this exact issue today. using the right-click menu on Dropbox.com they could not download files (nothing happened when clicking "download") and the problem was resolved by turning off the 1Password 8 extension in Safari.

@Toine and @Inquiring_Securer

I'm sorry that you're running into trouble when downloading files from Dropbox if 1Password in Safari is turned on. I can confirm that we've since been able to reproduce the issue here on our end and we have an internal work item filed with our development team.

While I'm not able to provide any sort of forecast as to if or when we'll be able to resolve this issue, I can tell you that we're aware that it's something in need of fixing. Thank you for reporting the issue.

-Dave

ref: dev/core/core#23898

Exactly the same thing happening for me - super annoying as I use both Dropbox & 1Password on a daily basis and so end up having to stop using one in order for the other to work.

@protectblue

I'm sorry that you're running into the same issue. Our developers are still investigating and hope to release a fix in a future update. When the bug is fixed you'll see it noted in our release notes: 1Password Releases

-Dave

Hi Team, is there any news on the issue resolution? Many thanks @1P_Dave

@ilpappa

Thank for the ping, the issue continues to be worked on but I don't have any updates to share. I've let the team know that you're affected as well. I'm sorry for the inconvenience.

As a workaround for now, when you're trying to download a file from Dropbox using Safari, you can temporarily disable the 1Password for Safari extension. Alternatively, you can use a different browser to download your files from Dropbox.

-Dave

Same problem here. This is unbelievably annoying and has been an issue for a very, very long time. I had gone back and forth with Dropbox support for months, thinking that the problem is on their end. Found this thread by accident. Please find a way to address this soon, surely many other users are facing the same problem and have no idea that it's the 1P extension that breaks Dropbox functionality.

Apologies for the trouble @skyisthelimit I've added your report to the work item.

ref: dev/core/core#23898

Cannot agree more on what @skyisthelimit said. Can you please prioritize debug and resolution @1P_Dave @1P_Tommy.

Taking also the chance to wish a great start into 2024.