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October 27, 2023
Question

1Password for Safari isn't working on macOS 14.2 BETA

  • October 27, 2023
  • 87 replies
  • 2458 views

I just updated both of my Macs last night (Developer Beta 14.2) and the Safari extension simply does not work anymore. Can't unlock. It only opens a blank screen when I try to either unlock or access settings.


1Password Version: 18.10.20
Extension Version: 2.16.0
OS Version: macOS 14.2
Browser: Safari 17.2

87 replies

October 31, 2023

Safari > Clear History > All history. Worked for me.

October 31, 2023

I cleared all history. Quit Safari, restarted. The only thing that happened was now I have to re-login to everything...

r8ders2k
October 31, 2023

Me too, 1Password for Safari is back! And I only cleared history for the past hour.

October 31, 2023

This did work for me also. Though it made me log in to my 1Password.com account on Safari (with email/password/secret key) before the extension would open, which I've never had to do before.

steph_giles
1Password Employee
November 1, 2023

Thank you for the update @FlightMedic376, @r8ders2k, @Mirv.

@TheJOlivier, can you try a reinstall of 1Password for Safari and let me know if it improves things?

  1. Right click the 1Password icon in your browser toolbar and choose Manage Extension > Uninstall
  2. Install a fresh copy from here: 1Password for Safari on the Mac App Store
  3. Quit Safari and then reopen it to test to see if you can click on the 1Password icon.

Let us know how it goes!

November 1, 2023

I did that as well, also no positive result.

November 1, 2023

**Okay--nevermind! It just now started working again, (although I hadn't done anything between the time of my post and just trying to log into the website I'd been using to test on again)--and this time it worked on that website, as well as a few others I just tried. Who knows why?

I am having the same problem. I cleared my complete Safari history, uninstalled and then reinstalled the extension, and although this time the extension did finally unlock, no log-in or password suggestions appear on any website. It also won't "auto-fill" on any website. This all started after my recent update to the public beta of macOS 14.2

November 1, 2023

if you use a safari non default profile the extension work well

kevin_li
1Password Employee
November 1, 2023

@TheJOlivier

Sorry to hear that the reinstallation didn't work for you. Can you also try clearing Safari's history? And then, completely quit Safari by right-clicking(ctrl + click) its icon in the Dock area and selecting "Quit". Next, restart Safari to see if it works.


@jaws56

Regarding your "auto-fill" issue, does it persist after restart Safari or your Mac? The auto-fill function would be impacted when we clear Safari's history.


@mhack

Thanks for that. May I confirm if the non default profile is recently created after the update?

November 1, 2023

I've gone through all the steps listed here, none have worked.