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October 27, 2023
Question

1Password for Safari isn't working on macOS 14.2 BETA

  • October 27, 2023
  • 87 replies
  • 2458 views

I just updated both of my Macs last night (Developer Beta 14.2) and the Safari extension simply does not work anymore. Can't unlock. It only opens a blank screen when I try to either unlock or access settings.


1Password Version: 18.10.20
Extension Version: 2.16.0
OS Version: macOS 14.2
Browser: Safari 17.2

87 replies

kevin_li
1Password Employee
November 1, 2023

@TheJOlivier

Have you tried it in a new profile in Safari? If it sill doesn't work, I'd appreciate your patience for the next macOS update to fix this specific issue.

November 1, 2023

@kevin_li

I have tried with a new profile and one created some time ago, and the extension works in both. In the screenshot, the window at the bottom is the default profile

November 2, 2023

Clearing history worked for me. I then went into Time Machine and restored the four Safari history files. My history is intact and 1Password is working.

November 2, 2023

I initially assumed it was just me - but I have been continuing to use Safari Technology preview just fine (was also mentioned above).

November 4, 2023

I have tried everything. I have turned 1Password on and off, I have removed the Safari extension and reinstalled it. The only thing that I have not tried is removing 1Password completely and reinstalling. The primary symptom of the issue is that opening the extension from the toolbar in Safari opens an empty tab.


_1Password Version:1Password for Mac 8.10.18 (81018040)
_Extension Version: 2.16.0
_OS Version: Mac OS 14.2 Beta (23C5030f)

November 6, 2023

I think I may be suffering from this same issue. Can someone knowledgeable please help clarify for me? I'd like to learn if I can fix this or if I need to rely on alternate browsers or alternate pw management for the time being.

I recorded this screencast to demonstrate https://app.usebubbles.com/2ao14k7tmNer1oxM3cWW3p/1-password-extension-unable-to-be-unlocked-in-safari.
Mac 14.2
Safari 17.2
1P Extension 2.16.0
1Password for Mac 8.10.18 (81018040)
Thank you

Fresco
November 7, 2023

1Password for Safari stopped working today. It cannot be unlocked. When I click the toolbar icon it opens an empty tab. Reinstalled it, but at no avail.

November 8, 2023

I have the exact same problem and it is pretty annoying. I followed every troubleshooting advice from the knowledge base and nothing fixed the issue.

System details:
MacBook Air M1
macOS Sonoma 14.2
Safari 17.2

November 8, 2023

Same issue. I'd only note that I installed the latest (beta) version of Mac OS Sonoma (Version 14.2 Beta (23C5030f)) shortly before this issue began.

November 8, 2023

I have the same issue
https://www.loom.com/share/eafdf323cbe848cab1dd6a5d124d8ba3 is a video of the problem that I observed