1Password for Safari isn't working on macOS 14.2 BETA

Hi Dave,

unfortunately this is not resolving it. I think it must be something with the latest macOS beta that broke something with the 1Password Extension.

All what happens is you get what you see in the attached window (open 1Password) and then when clicking on it it just closes that popup and that's it. It seems it is unlocking 1Password extension but something is not getting to the extension.

Hope this helps in trouble shooting if you guys have a mac with the latest macos beta to test it.

I'll add to @thg, seeing same issue on the latest macOS beta.
Actually following the steps Dave listed made 1Password as me to re-authenticate with my second factor and go through the new setup process.

@Gilles

I'm sorry that you're still seeing an issue. Have you tried the following steps:

1. Open Safari.
2. Click "History" in the macOS menu bar and select "Clear History" to clear all history.
3. Once that's done, restart Safari by clicking Safari > Quit Safari. Then re-open Safari.

Which version of the macOS beta are you currently running? I look forward to hearing from you.

-Dave

you'll get more comments when the public beta (namely 3) of MacOs will spread to 1Passport users

Antoher quick update. I saw the other thread where a similar behavior was reported (https://1password.community/discussion/143073/1pw-extension-for-safari-fails-to-unlock#latest) and the suggested solution was to delete the last hour of history in Safari.

I went ahead and tried it and can confirm that has resolved the problem. The extension now shows unlocked and when clicking on it it works as designed.

Hopefully, this will provide some input for the developers to fix this issue ...

Hey @Gilles,

The issue should have been resolved in macOS 14.2 beta 3 so if you are still running into issues after following the steps above can you send over some more details so we can see what is happening?

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

• Save a console log for 1Password in your browser
• How to send a 1Password diagnostics report

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks in advance!

Hey @thg,

Thank you for the update and for sharing this.

I'm glad things are back on track, please let us know if there is anything else we can help with at all.

Did not fix my issue, how do we get this working again.

@steph_giles

Things are not back on tracks because there is a bypass to make it work
The problem is with 1Password for Safari and/or 1Password itself

If we need to delete history everyt time an update of MacOs comes, this is a problem that is not resolved

@jhmoser15p and @Gilles

I'm sorry that you're both still seeing the issue, can you confirm that you're both running macOS 14.2 beta 3?

I look forward to hearing from you.

-Dave