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October 27, 2023
Question

1Password for Safari isn't working on macOS 14.2 BETA

  • October 27, 2023
  • 87 replies
  • 2458 views

I just updated both of my Macs last night (Developer Beta 14.2) and the Safari extension simply does not work anymore. Can't unlock. It only opens a blank screen when I try to either unlock or access settings.


1Password Version: 18.10.20
Extension Version: 2.16.0
OS Version: macOS 14.2
Browser: Safari 17.2

87 replies

November 17, 2023

I am

Gilles
November 17, 2023

I am also

November 18, 2023

I am also and I tried removing the browser history and restarting safari this didn't resolve the issue. I have also tried various other things like reinstalling both 1password and extension, beta safari etc. No luck , any clue on how to resolve?

November 19, 2023

Helllo,

1Password plugin is not working in Safari under macOS 14.2 Beta 3. The plugin is totally dead. When clicked it opens an empty web browser tab.

Otherwise, 1Password App is working and so is the plugin on Chrome.

Any hints on how to proceed? I did remove/re-install and update both App and Safari plugin.


1Password Version: 8.10.20
Extension Version: 2.17.1
OS Version: macOS 14.2 Beta 3
Browser: Safari

November 19, 2023

Clearing all history and restarting Safari worked for me

November 20, 2023

Hi togehter!
Same problem here.

Request for a solution, THX


1Password Version: 8.10.20
Extension Version: 2.17.1
OS Version: macOS 14.2 Beta 3
Browser: Safari

November 20, 2023

The temporary fix for this under Sonoma 14.2 Beta 2 was to clear your browser history - which worked, but I hated losing all that history under the profile.

Was getting the same behavior you're describing, under Beta 3, and I tried clearing "Today and Yesterday" history, and 1Password is back to working. I'm not sure how much or little history you need to delete to get it working, but I was happy to only lose 2 days rather than all in the current profile.

Good luck!
-Bill

November 20, 2023

I posted back on 11/1 with the same issue that then was resolved by clearing Safari history and reinstalling 1Password Safari extension. But yesterday it stopped working again! I've repeated the steps of clearing all Safari history, closing Safari and restarting it, but no luck. I'm going to follow the steps outlined by steph.giles from 1Password and send in a diagnostic report. I am running the most recent public beta, macOS Public Beta, Version 14.2 (23C5047e)

***Here is the Support ID#: [#WQT-69314-755]

And I just realized that I didn't attached the 1Password diagnostics report to my initial email, so I will do so now.

November 21, 2023

Clearing the entire history did help get the Safari 1P extension working correctly for me again. But it had the undesirable effect of logging me out of every site and service I use. This adds a significant amount of friction to getting going again. Since I wasn't aware, maybe others aren't as well, so I added this comment. The 1P team should work to provide solutions that do not involve resetting every saved login in the browser in the future.

November 21, 2023

THX @bhansley
Clearing all history and restarting Safari worked for me