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September 26, 2022
Question

1Password in the browser keyboard shortcut conflicts with Google Docs

  • September 26, 2022
  • 28 replies
  • 2040 views

Hi, I use keyboard commends on google, and shift+command+X is strikethrough - only suddenly it opens 1 password. How do I make that stop? I don't see it as a shortcut in my 1 PW preferences. It's a complete mystery to me, and really annoying. I'd also like to revert to the older version of 1 PW as this new one is pretty annoying all around. Am I able to do that? Thanks.


1Password Version: 8.9.4
Extension Version: Not Provided
OS Version: 12.6
Browser:_ Safari and Vivaldi (both)
Referrer: forum-search:https://1password.community/search?Search=strikethrough%20opens%201%20PW

28 replies

December 27, 2022

Hi, I am also having this issue. Has this been resolved?

steph_giles
1Password Employee
December 29, 2022

Hey @VinceND,

This has not yet been resolved, I have added you to the affected users.

I'm sorry for the disruption!

February 3, 2023

Has these been addressed yet? Super annoying.

February 7, 2023

Hi @steph_giles, I have the same question for Chrome, does it have the same limitation? I believe in previous versions I was able to change 1Password's shortcut in Chrome but I can't seem to find a way to do it now. Thanks!

steph_giles
1Password Employee
February 8, 2023

Hey @1PassPerson,

I'm sorry for the trouble, I'm afraid I don't have any updates at this time but I have also added you to the affected users.

@meanspa,

You can change the shortcut in Chrome if you paste chrome://extensions/shortcuts into your address followed by the enter key.

I hope this helps!

February 8, 2023

@steph_giles Amazing, that did it - thanks!

steph_giles
1Password Employee
February 9, 2023

You're welcome @meanspa, let us know if there is anything else we can help with at all.

April 14, 2023

Any news. Cmd+Shift+X is the strike-through for google docs, among other things. I don't need to design any UX for remapping the shortcut, I just want to disable it.

steph_giles
1Password Employee
April 17, 2023

Hey @iansaccount,

I'm sorry for the trouble, I have added your voice to the internal issue but at this point I'm afraid I cannot give a timeframe as to when this will be resolved.

If you are not using Safari you do have the ability to change the shortcut to one that doesn't conflict. Let me know if you need any help.

ref: dev/core/core#8796

April 18, 2023

I would also really like the possibility to disable the shortcut or change it.