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May 9, 2022
Question

1Password incorrectly reports Wavebox is out of date

  • May 9, 2022
  • 51 replies
  • 1057 views

Hi,

We've been getting reports from 1Password users that when using Wavebox, the extension is reporting that Chrome is out of date. This only appears on the Windows version. The exact error message is "Chrome has an update available. Restart Chrome to install the update and reconnect with 1Password".

This is reproducible on Wavebox 10.101.16 which uses Chromium 101.0.4951.54.

This doesn't reproduce on macOS with 1Password 8.8.0 80800011.

Is there anything else we need to pass to 1Password, so it can validate the version number?

Tom/Wavebox


1Password Version: 8.7.0 80700098
Extension Version: 2.3.3
OS Version: Windows 11

51 replies

May 31, 2023

This has happened again with version 8.10.7 (81007041) macOS. It's getting beyond annoying that this has been going on for over 12 months now

1P_Gem
1Password Employee
June 2, 2023

Hi @Thomas8520! I'm so sorry to hear that this issue cropped up again with the latest update.

At the moment, the decision to allow Wavebox in the Beta version only is a temporary compromise, and we do apologise for the inconvenience caused each time a newer Production version is released.

Our browser team are looking into methods of implementing a new mechanism that will allow users to trust any browsers they want. Once that new mechanism is ready to implement, it will replace the current Beta compromise. At the moment I'm not able to provide a timeline for this, however you can keep an eye on our release notes page for news on any upcoming changes: 1Password Releases

If you have any further questions or concerns, let us know!

June 2, 2023

I know my little personal account doesn't matter to you but this will be my last year with 1Password due to this ongoing issue.

1P_Gem
1Password Employee
June 5, 2023

Hi @djhaystack! Thanks for letting us know that this is a deal-breaker for you, and we do apologise for any inconvenience caused. While I don't have any updates or a timeline to share at the moment, our team are working on improving the situation here.

If there is anything else we can help with in the meantime, let us know 😄

June 29, 2023

And it's happening once again with version 8.10.8 (81008045)...

ag_mike_d
1Password Employee
July 5, 2023

Hello @Thomas8520,

Sorry for the late response and continued troubles with Wavebox and the 1Password beta. As you may have already seen, a new beta (8.10.9-12) was released on July 03, 2023 - 1Password Releases.

If you weren't aware, we're looking to make more improvements on this front. You can read more about this here: Extending support for trusted web browsers — 1Password Community

July 6, 2023

Thanks for the update, it's great to see that there's going to be a fix for this 👍

ag_mike_d
1Password Employee
July 11, 2023

You're most welcome, @Thomas8520! Many will be looking forward to extended browser support.

Keep an eye on our 1Password Releases page for future updates.

July 27, 2023

This has happened again with version 8.10.9 (81009046). Is there any kind of time frame when the extended support for trusted web browsers is going to be released?

ag_mike_d
1Password Employee
August 2, 2023

Hi @Thomas8520 - Sorry for the late reply.

The latest Beta (8.10.10-14) was released on July 28, 2023 and should help with Wavebox. If you don't already have it you can find the details here:
* 1Password for Windows Beta Releases

Is there any kind of time frame when the extended support for trusted web browsers is going to be released?

We don't usually set release dates for new features and I don't have a timeframe to share. Please continue to monitor our release page for the latest feature implementations:
* 1Password Releases

Do let us know if you have any other questions. We'll be happy to help!