Skip to main content
LarryMcJ
April 21, 2023
Question

1Password opens to "Set up your Home screen"

  • April 21, 2023
  • 21 replies
  • 592 views

Starting a few days ago, almost every time I open 1Password, I am greeted with the screen to customize my home screen. I have already customized my Home Screen and would prefer to not see this all the time.

21 replies

LarryMcJ
LarryMcJAuthor
April 21, 2023

Forgot to attach a screenshot.

1P_Dave
1Password Employee
April 21, 2023

Hello @LarryMcJ! 👋

I'm sorry that the Home screen isn't rendering correctly, thank you for including a screenshot. Our developers are aware of this issue and are investigating. If you tap on Items and then tap on Home does the message disappear?

-Dave

ref: dev/core/core#20983

LarryMcJ
LarryMcJAuthor
April 21, 2023

It disappears after tapping on “Items”…but the problem is why it’s even displaying? I’ve never see that screen before.

LarryMcJ
LarryMcJAuthor
April 22, 2023

In the last several hours, the behavior has changed again. 1Password now either opens to the screen I previously mentioned, or the following one.

And though this is titled “Items”, it is not my normal “Items” screen – which follows.

It appears something is very broken here.

1P_Tommy
1Password Employee
April 22, 2023

Thanks @LarryMcJ

The issue appear to be that once the page is redrawn or refreshed that it sorts things. The team is on it.

PS. Charge that battery! -- Looks down and my own is at 9%. Charger acquired.

LarryMcJ
LarryMcJAuthor
April 22, 2023

Thanks, Tommy! LOL! For 2:38AM, I thought it was doing really well 🥱. It was one of those insomnia nights.

1P_Dave
1Password Employee
April 27, 2023

@LarryMcJ

I think that we all get those nights now and then. 😴

Thanks again for reporting the issue!

-Dave

LarryMcJ
LarryMcJAuthor
May 10, 2023

I can confirm the latest iOS build (8.10.6) still has this problem. Given all the fixes in this update, missing this one is disheartening.

1P_Dave
1Password Employee
May 10, 2023

@LarryMcJ

That's correct, the issue is still in our developer's backlog to investigate and resolve in a future update to 1Password. Thank you for your patience.

-Dave

LarryMcJ
LarryMcJAuthor
June 29, 2023

V8.10.8 dropped today and I opened and closed 1Password a few times to see if this had been fixed. It has not 😩. Yes, it's only a few-second annoyance to select the screen it should have opened to, but is this that difficult to resolve? Or are other bugs just taking precedence?