Question

"1password quit unexpectedly" at every startup

Forum|Forum|8 months ago
December 7, 2025
28 replies
2585 views

Hi,

Everytime I switch on my PC an error window is popping up with this message "1password quit unexpectedly".

Everything works fine, and 1password is working as expected.

How could I get rid of this annoying popup?

My version is 1Password for Windows 8.11.20 (81120039), running on Win11 25H2

Thanks

Windows

Show previous replies

M

miggl8

I had the same “1Password quit unexpectedly” popup right after Windows login/startup. After starting 1Password again, it worked normally.

What fixed it for me was:

Open 1Password settings
Go to Security
Turn off “Unlock with Windows Hello”
Restart Windows
Turn “Unlock with Windows Hello” back on

After doing that, the crash popup stopped appearing at startup.

Not sure if Windows Hello/TPM was actually the root cause, but it looks like re-enabling Windows Hello may have refreshed whatever local state 1Password uses for Windows Hello unlock. Maybe this helps someone else affected by the same startup crash.

N

NillDk

Same issue.
Support ticket 632189

N

NillDk

I stopped getting the error after deleting all files from "%LOCALAPPDATA%\1Password\crashes" as requested by support.

1P_Gem

1Password Employee

Hi @NillDk, I'm glad to hear that you've not run into this error again after clearing the crashes folder. Thanks for taking the time to share what worked for you!

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