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August 12, 2021
Question

1Password v8 is a Mistake

  • August 12, 2021
  • 105 replies
  • 3000 views

I've been a supporter and advocate for 1Password for years. I led my team to use it at work in 2016 because I'd been using it and loving it since it was 1Passwd. I happily downloaded 1Password 8 when I saw the early access announcement, and I can't believe this is what you plan to ship. ⌘\ is gone. It's a web app in a frame. v7 was first in class, completely solid Mac experience. v8 I wouldn't give a second thought to if I wasn't already so invested in the app. Now I don't know what I'm going to do. I know you give all this a lot of thought and run through lots of different scenarios, but I'm just chiming in to tell you, this is a mistake.

From someone who's been one of your biggest fans, v8 is a mistake. You shouldn't ship this.

Man, AgileBits used to be such a great little indie Mac company.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

105 replies

August 12, 2021

Why do you think we were all screaming when the VCs came in. This was guaranteed, the question was just when.

roustem
1Password Employee
1Password Employee
August 12, 2021

Thank you for your concern @ibuys and @blankspace!

The 1Password 8 might look like it is ready for release but this is a very first public beta of the app. And we hope to get more feedback from users like you about the features that are missing or the bugs that need to be fixed before the official release

Thank you again ❤️

krusnof
August 12, 2021

No, it's NOT a beta, this is a serious overstatement—this is alpha at best.

roustem
1Password Employee
1Password Employee
August 12, 2021

Damn, @krusnof. Harsh but true. ❤️

August 12, 2021

You know I am actually impressed you’re commenting after the backlash that’s been said here. The fact remains I’ve canceled my subscription and won’t be renewing. Im not getting stuck with yet another electron app. It’s bad enough I have to deal with all the others. You couldn’t even make the effort to use WebKit which shares almost identical front end code with electron without the insane bloat. Honestly it’s a slap in the face to us paying customers after all these years.

roustem
1Password Employee
1Password Employee
August 12, 2021

@blankspace Understood. But I am still sad that after so many years you abandoned us without giving the new app a chance. It certainly needs more work as @krusnof mentioned but I truly believe that it is the best version of 1Password we shipped so far (have you tried to at least edit an item in 1Password 8 and see how much better it is compared to version 7?)

Anyway, I hope you will find what you are looking for. We still love you 🙏

gussic
August 12, 2021

@roustem I've just tried this - there is literally no difference in the speed between editing items. Functionality wise, given menus don't display outside of the 1P8 window, and get cut off, I'd actually venture as far as saying its a step backwards from 1P7, not forwards.

roustem
1Password Employee
1Password Employee
August 12, 2021

@gussic Sorry, I wasn't clear about item editing. The speed should be fine everywhere but the fact that I can barely enter a date in 1Password 7 was driving me crazy. And there are so many other small problems that completely break the experience for me in 1P7.

gussic
August 12, 2021

@roustem Genuine question, how many users do you think regularly need to enter dates into their password manager? It just seems that you're patching all these issues that weren't really problems for 99.9% of the user base?

krusnof
August 12, 2021

@roustem I think you're focusing on such a small facet of a bigger picture of what's not working and what people are not satisfied with. Again, read the case study on Arq 5 > 6 (disaster Electron) > 7.