Skip to main content
August 11, 2022
Question

1pw8 not needing to be unlocked to input a user and pass?

  • August 11, 2022
  • 24 replies
  • 854 views

I just updated to 1pass 8 on my pixel4a5g running android 12 on the july security patch and in using 1pass the autofill is not asking me to log into 1 pass like it did with 1pass 7. I set 1pass 8 to auto lock immediately after closing the app, thinking that it would also require me to use my fingerprint or master password to select my user and pass for an app or a website login, but it did not. I thought that maybe it was an issue with something in the cache so i force stopped the app, cleared the cache and had the same problem. this is a huge security hole and needs to be fixed. i shouldnt have to go back and forth from the app to copy a password and then go back to the app where i need it. it should work the same as it did in version 7, where you need to log in with a fingerprint or master password before getting the stored login credentials, at least that's what i would have thought. is this something that isnt working as intended or is this supposed to work this way? if this is not working as intended then how long will it take to get fixed? if this is working as intended, why? the whole reason apps like this is to help things be more secure then how does this functionality support that. for the moment i have reverted back to 1pw7.


1Password Version: 8
Extension Version: na
OS Version: android 12
Browser:_ na

24 replies

October 23, 2022

@BrendanR1P awesome find - thank you so much!!! I've noticed it usually times out around 30 minutes or less - very different than the 8 hours. But nonetheless, thank you for researching and duplicating the issue! 🙏👍😁🤩

1P_Timothy
Community Manager
October 28, 2022

On behalf of Brendan, you are very welcome!

February 13, 2023

@BrendanR1P @1P_Timothy any update on fixing this bug? It's just as annoying now as it was 4 months ago. Hoping a fix is on the horizon soon. 🤞

February 17, 2023

Hey @RobMendez, thanks for following up!

I noticed a fix was released a few months ago, but it sounds like you are still experiencing the same issue. Can you confirm you are on the latest version of 1Password 8 for Android?

March 20, 2023

@ag_audrey yes, I'm running 1Password for Android 8.10.1 (81001033) on a Google Pixel 6 Pro running Android 13 with the Feb 5 2023 security update and Mar 1 2023 Play update.

March 23, 2023

Hey @RobMendez, thanks for confirming that, and apologies that you're still experiencing this bug. This is definitely not intended behaviour, especially after the fix was released!

As long as you can confirm you have access to 1Password.com via browser, then can you try reinstalling 1Password for Android?

April 1, 2023

@ag_audrey I did as you suggested. The first day was wonderful and hardly asked me to login with my biometrics. But the 2nd day, back to ignoring my auto lock after 8 hours, constantly asking for biometrics probably after 30 minutes. Also, it was a bit difficult getting it to turn on auto fill - I had to choose none and then choose 1P for it to work.

I will uninstall and reinstall to see if the behavior persists, then update this post.

1P_Timothy
Community Manager
April 5, 2023

Thanks for following up with us @RobMendez.

Do let us know if that second re-install helps. If not, I'd like to ask if you to modify the following settings then check for a change in behavior:
1. Open device settings.
2. Tap Apps.
3. Search for and select 1Password.
4. Tap Mobile data & Wi-Fi.
5. If off, turn "Background data" and "Unrestricted data usage" on.
6. Tap back and select App battery usage.
7. Set battery usage to Unrestricted.
8. Tap back and, if on, tap "Pause app activity if unused" off.

Thanks again!

April 10, 2023

@ag_audrey @1P_Timothy I turned on Unrestricted Data Usage and battery usage to Unrestricted. All other options were already set as you suggested. I had previously set battery usage to unrestricted but don't know why it was reset to optimized - maybe I forgot when I reinstalled it or maybe one of the app updates reset it? In either case, I'll test it over the next few days and let you know how it goes. I was able to narrow it down to about an hour after it started asking me for biometrics (when the value is set to 8 hours). I'll report back towards the end of the week. 👍

1P_Timothy
Community Manager
April 15, 2023

Thanks @RobMendez! When you have the opportunity, let us know how that went.