“Add your first items” has shown up and won’t go away

Hi @hegguardo! It's definitely odd that you have 38 items but you're still seeing the Add your first items banner when viewing All Items. I'm not sure why this might be, as the fix my colleague Dave mentioned was added to the Production release from version 8.10.34 onwards.

Out of curiosity, does this account have 7 or more items of its own, or are the majority of its items from shared vaults?

Hi @1P_Gem, thank you for your quick response!

All 38 items are in a shared vault.

Hi. I have to point out this is another great example of why just letting us dismiss the tips is the right move. Please let us control the experience instead of being at the mercy of the heuristics, which will never always be right. Thank you.

@hegguardo

Thanks for confirming! If you create or add 7 items to your non-shared vault, does the banner still appear?

@raster

Thanks again for all the feedback you've shared regarding this! It's been shared with our Product team so that they can take it into consideration. I apologize for any inconvenience in the meantime.

-David

My immediate thought when encountering this was, "why isn't there an 'x' in the upper right corner that I can click on to dismiss this?"

As with others on this thread, I'm not interested in this "help" as I've used 1Password on the Mac for many, many years. Similarly to @raster, I have my PC set up as a separate family member account with access only to a smaller vault. And by smaller I mean that it has 120 items in it. It is a shared vault because I manage all family vaults centrally from my master account on the Mac. So, personally, I'm not particularly interested in having a private vault for this account as it then becomes invisible and unmanageable from the master account.

I'm on the latest beta ('check for updates' states I'm up to date), 8.10.38 and I still get the prompt to import items.

To me, showing this when we already have so many items could be considered a bug, maybe you didn't consider the use-case of having everything in a shared vault - to me, my use-case makes sense to me. However, not having an 'x' to immediately and permanently dismiss it is just poor UI design, IMNSHO. I shouldn't have to search through the settings to see if there's an option to dismiss this. I shouldn't have to google for a solution (and stumble) on this thread.

I'm a long-time user of 1Password and I like both the product and what's visible externally as a company. This is only the second time that I recall being disappointed - the first time, you can likely guess, has to do with centralized, cloud-based Vault storage, but let's not go down that particular rabbit hole here.

@1P_David this user has a guest account therefore no access to non-shared vaults.

My use case is very similar to @trkylla (above), that being a PC set up as a separate family/guest account which requires access to only one (shared) vault.

I will echo @trkylla and @raster sentiments, this is clearly over-engineered UI design. Onboarding messages such as this should be easily dismissed.

Hi @trkylla and @hegguardo, thanks so much for the suggestions and details you've both provided about your use cases here!

Use cases like these definitely need to be taken into account, as well as making these types of hints dismissible in future. I've filed your feedback with our Product team in the form of a feature request, to see if this is something we can improve on moving forward.

If you have any further feedback or questions, let us know 😄

ref: PB-40923935
ref: PB-40924045

I have a set up almost identical to trkylla a shared vault each for my son and daughters which I supervise centrally and I am discouraging the use of the Private Vault until they each turn 18.

I added some dummy items to my daughter's private vault and after 7 items the banner disappeared. I thought great, then proceeded to delete the dummy items and much to my chagrin the banner reappeared... poor UI design.

I will echo what has already been said multiple times on this thread. Onboarding banners like this should ALWAYS be dismissible by the end user. PERIOD

Another UI item which would be helpful when managing a set of family vaults would be to allow to customize which columns are displayed in the item list when viewing All items or Search results - in particular, I would like to be able to see and sort for which Vault the item is in.

@jordinas

Thank you for the feedback. This is something that the team is discussing internally and I've made sure to voice everyone's comments and suggestions.

Another UI item which would be helpful when managing a set of family vaults would be to allow to customize which columns are displayed in the item list when viewing All items or Search results - in particular, I would like to be able to see and sort for which Vault the item is in.

There are a few different ways to limit a search to a particular vault (or group of vaults). The quickest is to use a collection, for example I have a collection called "Shared with family" which contains all my shared vaults with different family members: Use collections to create custom groups of vaults

Alternatively, you can use a search filter to target a particular vault when searching: Search in the 1Password app to find what you need

I hope that helps. 🙂

-Dave

I have just noticed this spurious banner message has disappeared. Looks like it was addressed in release 8.10.44 last month.

https://releases.1password.com/windows/8.10/#1password-for-windows-8.10.44

If you’re a Guest user, you’ll no longer see the banner in the sidebar that prompts you to import your passwords or migrate data.

That works for me as it was only an issue for my guest account which only has access to one shared vault.

Cheers @1P_Dave!