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February 15, 2023
Question

App Bug (iOS): Can’t properly edit or scroll through a “Secure Note” item that has a lot of text

  • February 15, 2023
  • 58 replies
  • 2307 views

In the latest 1Password for iOS 8.10.0 81000052, on PRODUCTION channel, if a secure note (or possibly any item with a note) has a lot of text, you can’t edit it properly because it doesn’t allow you to scroll through it. In other words, you’re stuck in one section of the note, and can’t scroll up or down to edit parts not seen on the screen.
Update - I've uploaded a screen recording: https://imgur.com/a/qOMSsfC

58 replies

1P_Tommy
1Password Employee
April 4, 2023

The issue continues to be on our radar and the team is working with it. Sorry for the delay.

April 4, 2023

1Password is still the best password manager!
Just use 1Password 7 along with 1Password 8 so you can still edit secure notes.
I use 1Password 8 unless I need to edit secure notes, so then I switch to the latest 1Password 7. This works while we wait.
After they fix this bug I will delete 1Password7 again.
What I like about 1Password 8 is you do not have to go to website to permanently delete something.

1P_Dave
1Password Employee
April 4, 2023

@bugwhat

Thank you for your comment. We plan to release a fix in a future update to 1Password 8. 🙂

-Dave

April 6, 2023

Any updates on this? I can't scroll when trying to edit longer notes on the iOS app as well. Extremely frustrating!

April 6, 2023

Any updates on this? I can't scroll when trying to edit longer notes on the iOS app as well. Extremely frustrating!

1P_Tommy
1Password Employee
April 6, 2023

My apologies @wilco05 The issue is still before the team. I'm hoping we can get this out to you soon.

1P_Tommy
1Password Employee
April 6, 2023

@wilco05

Nope no updates on this one either. The team is still working with this.

April 7, 2023

The note doesn’t have to be “extremely long”; I see this on iPhone when note is only a bit over 20 lines long (as wrapped); that is, when the note starts to require scrolling with the keyboard shown.

Also, perhaps related, I often don’t get the Edit button for notes on the iPad. I can get it back by switching to another item and then back. Leaving the 1Password app and then returning will often cause the Edit button to disappear again. The space where the Edit button (and export and “…”) should be is just blank.

April 8, 2023

I have reverted to 1Password 7 on iOS because of this. It makes 1Password 8 unusable for me.

1P_Tommy
1Password Employee
April 8, 2023

Apologies for the trouble @IvanExpert I hope we'll have a resolution soon.