Skip to main content
System
June 11, 2024
Question

Apple Watch unlock is not working in the beta/nightly version of 1Password for Mac

  • June 11, 2024
  • 35 replies
  • 789 views
This discussion was created from comments split from: Unable to unlock with Apple Watch.

35 replies

1P_Dave
1Password Employee
August 2, 2024

@iamecho and @JoeIndy

Thank you for posting the Support ID. I see that your tickets are both with the right team, please continue the conversation over email.

@Mirv

So that I can advise further, I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

ref: AGC-78431-884
ref: NSE-45215-455

August 2, 2024

Support ticket ID is XHU-77779-814.

1P_Dave
1Password Employee
August 5, 2024

@Mirv

Thank you for posting the Support ID, please continue the conversation with my colleagues over on the email side if you have any other questions. 🙂

-Dave

ref: XHU-77779-814

schlappette
August 8, 2024

I have been watching this discussion, as I've been experiencing this myself, and I'm happy to report that this problem is resolved (for me, at least) in 1Password for Mac 8.10.39/Build 81039002. Thanks for your work on this issue!

1P_Dave
1Password Employee
August 12, 2024

@schlappette

I'm happy that updating to the latest version of 1Password has resolved the issue for you. 🙂

-Dave