Apple Watch Unlock Stopped Working

@JamesHenderson — Thanks! The fact that it takes a "global" toggle in System Settings to get Unlock With Apple Watch working again, rather than anything in 1Password's Settings suggests that it may be something with macOS, but I'll be keen to see how you get on. :)

@GreyM1P My apologies, it just went off again and Banktivity also stopped.

@JamesHenderson – Interesting! That would confirm our hypothesis, then. If you get a chance to try it in another user account on your Mac, I'd be really curious to see if that makes a difference or not. That's only if you have the time, of course. :)

I've got the same issue as @JamesHenderson

Apple Watch working well with macOS itself, but 1Password keeps forgetting (or not getting told) that the Apple Watch is available for unlock.

MacBook 15" 2019 (intel)
macOS 13.0.1
1Password for Mac 8.9.8 (80908009)

I'm not sure what is causing it, but it happens every day.
It's not 1Password though as my other apps also stop responding. I guess it is another app interfering but it'll take ages to work out which one.
To fix, I have to switch it off/on in Apple > System Settings > login Password.

@FutureOak and @JamesHenderson

I'm sorry that you're still having trouble with Apple Watch unlock. If other apps are being affected as well, not just 1Password, then it sounds like something that might be worth reporting to Apple Support.

Out of curiosity, does this happen when you wake the Mac from sleeping? If you leave the Mac running and prevent it from sleeping for 10-30 minutes then does Apple Watch unlock eventually start working again on it's own? There's an issue with Apple Watch unlock after sleep that our developers are tracking where this might occur.

I look forward to hearing from you.

-Dave

ref: dev/core/core#18393

@1P_Dave I've had it working OK for the last 24 hours and time will tell. I did a lot of research online and find a page that seems to have worked (as I wrote time will tell).

@FutureOak if it helps, these were the instructions...
* settings ➜ privacy & security ➜ general and uncheck open with apple watch.
* Open Keychain Access, under View menu make sure 'show hidden items' is enabled.
* Search for 'auto unlock' select all the auto unlock entries, right click and delete them.
* Search for 'autounlock' select all the autounlock entries, right click and delete them (some will instantly reappear).
* Restart your Mac.
* Open settings ➜ privacy & security ➜ general and make sure your apple watch is unlocked and your iphone is unlocked and both near the mac. Then check open with apple watch.

The instructions for setting are different on Ventura (settings ➜ Login Passwrod)

I followed the steps (removed apple watch unlock, cleared auto unlock entries, shut down mac, rebooted apple watch, restarted mac and then checked the unlock with apple watch preference) and cannot get my apple watch to unlock 1password. 1password needs to figure this out so we don't have to jump through so many hoops to get the autounlock working.

Original poster here, making my perennial request to be able to unsubscribe from a specific topic.

@JamesHenderson,

Appreciate you sharing the steps you took. Hopefully things continue to work as expected, let us know if we can help with anything!

@JerSeattle,

Thanks for trying those troubleshooting steps, I'm sorry to hear the issue persists. To confirm, are you able to use your Apple Watch to unlock your device itself? Have you been able to use it to unlock 1Password in the past? If so and everything (OS/watch/1Password) is up to date, I recommend sending in a diagnostic report so we can take a look:

• Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/131858/apple-watch-unlock-stopped-working#latest
• Your forum username: JamesHenderson

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can link the two conversations. Looking forward to hearing from you!

@benmattison,

Thanks for your patience while folks get help here, usually the sign of a well chosen thread title! Here's a post from a colleague about some of the notification settings in case it helps: https://1password.community/discussion/comment/323340/#Comment_323340 🙂