Auto Locking after a few seconds

@1P_Tommy turning off high performance mode within screen sharing is not an option and I don't understand how this could affect your application. However if it is so then you do need to fix your application.

PS. If it helps, I am using https://jumpdesktop.com for screen sharing.

The issue is under investigation. We have had other users report it seemingly was related to high performance mode from their perception. They disabled the option and things seemed to work better for them and it stopped the erroneous locking. If you don't wish to give that a try, that's ok too. As I mentioned, it's a known issue that has recently came to light and now it's on the teams radar.

If you're looking on how to turn off the option (change to standard) it's in the connection menu for screen sharing.

1. Select the device connection.
2. Tap the "i" at the end
3. Change the connection type to standard.

Ah, Jump. It has been noted by another user as exhibiting the same type of situation. Apologies, I am not aware of a way to adjust it. It is not something I use. The other user was unable to locate a setting.

Thanks, but this solution does not work for me as I use Jump Desktop for screen sharing (using Fluid, not VNC) and I do not find this option.

@jonathancohlmeyer

Apologies, I'm not familiar with a workaround that would work for Jump Desktop, if I do see one I'll update this thread. As Tommy mentioned, our developers are investigating the issue and hopefully a fix will be available soon in a future update to 1Password.

I'm sorry again for the inconvenience.

-Dave

Wondering if there's been any progress on this issue. I'm also experiencing auto-locking of 1Password on a remote machine over Jump Desktop. It's inconsistent, but recently has been within a few seconds of unlocking. Not even long enough to fill a single web-form.

As a workaround I've resorted to unlocking 1Password on the local machine and copy-pasting each item to the remote machine, which is not ideal, but at least https://support.jumpdesktop.com/hc/en-us/articles/216425563-General-Is-the-connection-to-my-computer-secure#:%7E:text=Fluid%20Remote%20Desktop%20uses%20DTLS,this%20must%20be%20configured%20manually..

@twilsonco

I don't have any updates to share at the moment, the issue is still open with our development team. I've added your report to the internal work item so that our developers are aware that you're affected as well. I'm sorry for the impact to your workflow.

-Dave

@1P_Dave "High Performance" sharing is essential for a number of use cases, including video production (and now, Vision Pro). Screen sharing without "High Performance" is not a suitable workaround due to the latency.

@rbruels

I agree that the workaround isn't great but my colleagues and I mention it just in case it helps some folks until the issue is permanently resolved. Some users have also reported one of the following options as helping:

• Switching to standard screen sharing mode, or toggling to standard, then back to high-performance.
• Changing auto-lock to "Never": How to set 1Password to lock automatically

These options can be worth trying. In the meantime, I've passed your report along to the team. I'm sorry for the inconvenience.

-Dave

ref: dev/core/core#26064