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January 3, 2024
Question

Auto Locking after a few seconds

  • January 3, 2024
  • 55 replies
  • 2834 views

1Password automatically locks after a few seconds, even if the auto lock is set to 1 hour.


1Password Version: 1Password for Mac 8.10.23 (81023003)
Extension Version: Not Provided
OS Version: macOS 14.2.1 (23C71)
Browser: Not Provided

55 replies

May 29, 2024

Wanted to chime in that I am seeing the same issue of almost instantaneous locking while using screen sharing, regardless of if I have high performance mode set or not.

My context:
1Password version Mac 8.10.33, 81033001, on PRODUCTION channel
MacOS 14.5 (23F79) on the host that I'm sharing into, on a mac mini M2 pro
MacOS 14.4 (23E214) on the screen sharing client, a macbook pro m3

1Password Employee
May 29, 2024

Hi @jakemauer - I'm sorry to hear that you've also been affected. I've added you to the internal tracking issue that we have open. Does the workaround of temporarily setting the 1Password auto-lock setting to "Never" while screen sharing work for you?

How to set 1Password to lock automatically

May 29, 2024

@Kester_D_1P That does work on a technical level but of course I would still prefer to have a reasonable auto-lock window. Thanks for adding me to the internal issue, looking forward to any future progress on this.

1P_Dave
1Password Employee
May 29, 2024

@jakemauer

Thanks again for reporting the issue and I'm sorry for the inconvenience.

-Dave

June 2, 2024

I'm having the same issue on 1Password for Mac 8.10.33 (81033001), while using screen sharing
Setting the auto-lock to Never is a working workaround, but I rather have autolock enabled.

1P_Dave
1Password Employee
June 3, 2024

@wouterbouvy

I'm sorry for the impact that the issue is causing. Another workaround that helps some users is to change the quality setting for the screen sharing app:

  1. Open the Screen Sharing app.
  2. In the menu bar, select Screen Sharing then select Settings.
  3. Select Quality, then change this setting to "Adapt quality to network conditions."

Then, set your auto-lock settings for 1Password back to how they were, and check to see if the issue still occurs.

-Dave

June 17, 2024

Same issue, Macbook pro to Macbook pro, screen sharing, both on 14.5, M2 to M1.

Locks after a couple of seconds. Looks like this has been open for quite a while, surprised there isn't any movement toward fixing it.

June 17, 2024

I know it's clear this isn't an issue for the masses, but this is still incredibly frustrating to see no movement here. Not using "High Performance" mode means we're using Screen Sharing of pre 2007, it's not ideal and isn't a permanent fix. It'd be great to get this on some sort of roadmap for investigation and fix, I've been dealing with this for months now and it's super annoying to finally get too frustrated to search out for support, find this thread and see nothing but acknowledgement. I should also chime in, this bug only happens on version 8, which makes me regret updating this headless machine to the Electron app :(

June 18, 2024

I changed the settings to "Adapt quality to network conditions", but it didn't help, the application still automatically locks after a few seconds using Screen Sharing to connect from an M1 MBP to an M1 mini.

1P_Tommy
1Password Employee
June 19, 2024

My apologies folks for the continued trouble. I have recorded your reports for the team.