Auto-login Problem on MyChart
Hello,
When I auto-fill Providence MyChart, https://mychartwa.providence.org/mychart/Authentication/Login?, auto-login occurs. I expect to log in to the site, instead, the login page reloads. When I manually copy and paste my username and password into the site and click Sign In, I can authenticate successfully. I thought the site was broken or my password was incorrect for a while because I did not anticipate that 1PW would do anything after auto-fill, other than click the sign-in button. It seems that the extension is doing something after auto-filling the username and password that causes the page to reload but it is not the equivalent of pressing the sign in button.
I found a setting in the extension that says "Don't Sign In Automatically". When I enable this setting, I expect that after I click auto-fill, I will still have to click Sign In. Instead, when I click auto-fill, auto-login still occurs, however it works correctly.
I am confused. In the Windows App, I can apply auto-fill behavior for each website by clicking the auto-fill setting next to each website.
- Where is the equivalent setting for "Sign In Automatically" in the Windows App?
- Why isn't the "Sign In Automatically" setting preventing 1PW from doing anything other than auto-filling the username and password?
- Why doesn't "Sign In Automatically" show up under the "Autofill Settings" in the Windows App?
- Is there any other way to report this problem so 1PW can fix the root cause(not the equivalent of pressing the sign-in button)?
Thanks For Your Help,
Matt C.
- Firefox 135.0.1 (64-bit)
- 1Password for Windows 8.10.62 (81062027)
