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rishu
rishu
May 9, 2025
Solved

Browser Extension doesn't autofill 2FA on Mega.nz

  • May 9, 2025
  • 5 replies
  • 141 views

[Win11; Brave with uBO; Browser Extension and Desktop App both installed]

For a while, the autofill for 2FA is not working for https://mega.nz/login

Is it just me or anyone else facing the issue?

Best answer by 1P_Dave

Thank you! I see that an issue has been filed with our development team to investigate this further and develop a fix. 

-Dave

#37695

5 replies

1P_Dave
1Password Employee
1P_Dave
1Password Employee
May 9, 2025

Hello @rishu! 👋

I'm sorry that 1Password isn't filling your one-time password on mega.nz. So that the team can investigate this further and get it fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:

  1. Open the website in question until you can see the one-time password field that you're referring to.
  2. Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.


Attach the resulting JSON file to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/browser-extension-doesnt-autofill-2fa-on-mega-nz/155940
  • Your forum username: rishu
  • A link to the affected webpage.
  • Please do not post the file here on the forum. 


You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

And, for the time being as a workaround, you can copy and paste your one-time password from 1Password instead of filling in: Copy and fill passwords into apps that don’t work with 1Password

-Dave

    rishu
    rishuAuthor
    May 18, 2025

    Hello Dave,

    First of all, apologies for late reply. Here is the Support ID number YAL-52896-781.

    I have attached and formatted the email as directed by you above. All the best.

    -Rishu

    F
    fazalshahzeb921
    May 18, 2025

    Try disabling uBlock Origin temporarily, as it may block the autofill script.

    Ensure the browser extension has permissions to access.

    If the issue persists, use the desktop app or manually copy the 2FA code as a workaround.

    I am personal branding consultant so you can ask me anything related to this. 

    https://www.elenaandreou.com/personal-branding-global-visibility-video/

    1P_Dave
    1Password Employee
    1P_DaveAnswer
    1Password Employee
    May 21, 2025

    Thank you! I see that an issue has been filed with our development team to investigate this further and develop a fix. 

    -Dave

    #37695

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