Skip to main content
June 9, 2022
Question

[BUG] COMMAND\ not works anymore in preference panel and instead COMMAND< is saved as shortcut?

  • June 9, 2022
  • 25 replies
  • 562 views

Hi, i've just installed 1P 8 and in preference panel the COMMAND\ (to fill password) not works anymore, i've tried to resave it and when click on shortcut save COMMAND\ instead the shortcut is saved as COMMAND< : why ? Is it a bug ? How to solve it ?


1Password Version: 8.7.1
Extension Version: 4.7.5.90
OS Version: 12.4

25 replies

June 9, 2022

Are you using a non US keyboard layout? I have the same problem with German keyboard layout. The problem was reported several times since the beginning of the early access phase and it‘s still not fixed.

June 9, 2022

yep, italian keyboard, thanks for the reply and ... hoping 1P Team will fix the bug asap ...

Jack_P_1P
1Password Employee
June 15, 2022

Hi @face:

As @viswiz mentioned (thanks for the assist!) this is something we're investigating. I don't have anything to share just yet, but it's something we're aware of.

Jack

June 29, 2022

Having the same problem unfortunately.
https://us.v-cdn.net/5020219/uploads/editor/a3/3wepmaj0j8x4.png

When in "Preferences > General" i try to change a shortcut trying to input " cmd " + " \ " key (that is left of the " 1 " key) the shortcut registered uses instead the "< >" key. https://streamable.com/wg2ykl

If i try the inverse, input a shortcut like " opt " + " < > " keys it register the shortcut as if it was " opt " + " \ ", what i want. https://streamable.com/8t1c96
But when i try to use the shortcut in the browser it doesn't work. https://streamable.com/o4ndlj

Jack_P_1P
1Password Employee
July 12, 2022

Hey @effla:

Thanks for following up. As I've mentioned above, we're actively investigating, but don't have anything to share just yet. If you're able to use a different shortcut (other than \ or <>), that should improve your state of play. Let me know!

Jack

July 13, 2022

Thank you for the answer Jack.
I downgraded to 1Password 7, my brain was so wired to that shortcut for many years that changing it wasn’t an option 😅
Thanks anyway.

Jack_P_1P
1Password Employee
July 19, 2022

Hi @effla:

As I mentioned, we're still actively looking into it, so hopefully we should have it sorted sooner rather than later, and then your muscle memory will be able to use 1Password 8. Keep an eye out!

Jack

October 2, 2022

Any news about that bug ?
It's still here ... also on 1P 8.9.4 ...

andrew_l_1P
1Password Employee
October 4, 2022

Hi @face, I don't have any updates to share at the moment but the issue is still being tracked. We'll do our best to post any future updates here, and if you're curious to see what's coming down the pipe, you can check out the 1Password for Mac Beta Releases.

I appreciate you following up!

ref: dev/core/core#15199

November 6, 2022

Any news? =)